[00:00:04]
[ATD 1. Call to Order]
EVENING EVERYONE.IT IS NOW 5:04 PM I'M BOARD CHAIR LAURA CABELLA.
AND I'D LIKE TO CALL TO ORDER THE OCTOBER 27TH, 2026 A TD BOARD MEETING.
LET'S BEGIN WITH ROLL CALL VICE CHAIR GOMEZ.
PRESENT, ASSISTANT SECRETARY COOPER.
TRUSTEE FERNANDEZ AND TRUSTEE RETE.
[ATD 2. Moment of Reflection, Pledge of Allegiance, Announcements]
AND TAKE A MOMENT OF REFLECTION IN OUR PLEDGE OF ALLEGIANCE, I PLEDGE ALL, ALL ALLEGIANCE TO FLAG OF THE UNITED STATES OF AMERICA AND TWO REPUBLIC FOR WHICH IT STANDS.ONE NATION UNDER GOD, INDIVISIBLE, WITH LIBERTY OF JUSTICE FOR ALL HONOR OF TEXAS.
ANY ANNOUNCEMENTS FOR THE ADVANCED TRANSPORTATION DISTRICT? NO ANNOUNCEMENTS.
THERE ARE NO CITIZENS TO BE HEARD.
[ATD 4. Consent Agenda]
AGENDA TRUSTEES, THIS IS AN ACTION ITEM.ANY QUESTIONS? IF NOT, MAY I HAVE A MOTION? AND SECOND TO APPROVE THE CONSENT AGENDA AS PRESENTED.
ANY LEGAL BRIEFING? NO, MA'AM.
UM, TRUSTEES, WE ARE AT THE END OF OUR MEETING.
MAY HAVE A MOTION AND SECOND ADJOURN THIS MEETING.
THE A TD MEETING IS ADJOURNED.
WE ARE NOW GONNA MOVE ON TO OUR VIA BOARD MEETING.
[1. Call to Order]
AND I'D LIKE TO CALL TO ORDER THE OCTOBER 27TH, 2026 VIA BOARD MEETING.[3. Citizens to be Heard]
BE HEARD.WE HAVE SIX CITIZENS TO BE HEARD.
WE NOW COME TO THE CITIZENS TO BE HEARD PORTION OF OUR PUBLIC MEETING.
THE BOARD IS INTERESTED IN HEARING THE COMMENTS AND CONCERNS FROM OUR PATRONS AND CITIZENS IN THE SAN ANTONIO BEXAR COUNTY AREA.
QUESTIONS OR COMMENTS CONCERNING PUBLIC BUSINESS OR POLICY OVER WHICH THE BOARD HAS SUPERVISION AND CONTROL MAY BE ADDRESSED AT A LATER DATE BY THE PRESIDENT, CEO AND OR HIS STAFF.
THIS PROCESS ASSURES THAT YOU RECEIVE THE MOST ACCURATE RESPONSE TO YOUR QUESTION OR CONCERN.
AND VIA APPRECIATES YOU TAKING THE TIME AND EFFORT TO SHARE YOUR COMMENTS WITH US THIS EVENING.
OUR FIRST CITIZEN TO BE HEARD IS MS. SOCHI RODRIGUEZ.
MY NAME IS SOCHI RODRIGUEZ AND I'M HERE TODAY AS A RESIDENT OF THE HISTORIC MONTICELLO PARK TO ADDRESS THE ONGOING PROBLEMS CAUSED BY THE PLACEMENT AND CONDITIONS OF VIA BUS STOPS AT THE ENTRANCE TO OUR NEIGHBORHOOD.
THE ENTRANCE TO HISTORIC NEIGHBORHOODS SHOULD BE WELCOMING, ATTRACTIVE, AND WELL MAINTAINED.
INSTEAD, RESIDENTS EXPERIENCE CONSTANT BUS NOISE, HONKING IDLING ENGINES, YELLING, ARGUING, LITTER AND DISTURBANCES THROUGHOUT THE DAY.
I SEE THE BUSES AND I HEAR THEM DAY AFTER DAY.
THIS IS NOT AN OCCASIONAL INCONVENIENCE.
IT IS A DAILY DISRUPTION TO OUR QUALITY OF LIFE.
MORE IMPORTANTLY, THERE ARE SERIOUS SAFETY CONCERNS.
I HAVE WITNESSED BUSES SPEEDING, RUNNING STOP SIGNS AND RUNNING RED LIGHTS.
THESE BEHAVIORS CREATE A DANGEROUS CONDITIONS FOR DRIVERS AND PEDESTRIANS AND DEMAND IMMEDIATE ATTENTION.
I'VE CONTACTED VIA TRANSIT POLICE AND SAPD AND I'VE CALLED THE NON-EMERGENCY POLICE LINE COUNTLESS TIMES TO REPORT INDIVIDUALS WHO ARE INTOXICATED OR PASSED OUT AT THESE STOPS.
RESIDENTS SHOULD NOT HAVE TO REPEATEDLY MAKE THESE CALLS JUST TO ADDRESS ONGOING PROBLEMS OUTSIDE THEIR HOMES.
I SUPPORT PUBLIC TRANSPORTATION, BUT TRANSIT SERVICE MUST BE OPERATED RESPONSIBLY WITH CONSIDERATION FOR THE SURROUNDING COMMUNITY.
[00:05:02]
ACCESS TO TRANSPORTATION SHOULD NOT COME AT THE EXPENSE OF OUR SAFETY PIECE OR NEIGHBORHOOD CHARACTER.WHAT IS ESPECIALLY DISAPPOINTING IS A LACK OF MEANINGFUL BEAUTIFICATION AND ATTENTION TO THESE AREAS.
WHY SHOULD THE ENTRANCE TO OUR HISTORIC COMMUNITY BE TREATED AS AN AFTERTHOUGHT? MONTICELLO PARK DESERVES THE SAME CONSIDERATION, INVESTMENT AND RESPECT AS ANY OTHER SAN ANTONIO NEIGHBORHOOD.
I'M ASKING VIA TO TAKE CORRECTIVE OR CONCRETE ACTION.
FIRST, CONDUCT A SERIOUS REVIEW OF THE CURRENT BUS STOP LOCATIONS AND CONSIDER RELOCATION OR REDESIGN TO REDUCE THE IMPACT ON RESIDENTS.
SECOND, ADDRESS TRAFFIC SAFETY IMMEDIATELY, INCLUDING SPEEDING BUSES, RUNNING STOP SIGNS AND RUNNING RED LIGHTS.
WE NEED APPROPRIATE MONITORING, ENFORCEMENT AND ACCOUNTABILITY.
THIRD, IMPROVE CLEANLINESS, MAINTENANCE, AND BEAUTIFICATION AND WORK WITH THE APPROPRIATE AGENCIES TO ADDRESS RECURRING DISTURBANCES.
FINALLY, I'M REQUESTING MONTHLY MEETINGS WITH MONTICELLO PARK RESIDENTS SO WE CAN COMMUNICATE DIRECTLY WITH VIA REVIEW ONGOING CONCERNS, MONITOR PROGRESS, AND HOLD EVERYONE ACCOUNTABLE FOR MAKING IMPROVEMENTS.
RESIDENTS DESERVE A CONSISTENT OPPORTUNITY TO BE HEARD, NOT JUST A RESPONSE WHEN PROBLEMS ESCALATE.
PRESERVING HISTORIC NEIGHBORHOOD MEANS MORE THAN PROTECTING ITS BUILDINGS.
IT MEANS RESPECTING THE PEOPLE WHO LIVE THERE AND ENSURING THAT ITS ENTRANCE IS SAFE, CLEAN, AND WELCOMING.
MONTICELLO PARK SHOULD NOT HAVE TO SACRIFICE ITS QUALITY OF LIFE BECAUSE OF POOR PLANNING OR INADEQUATE OVERSIGHT.
WE EXPECT VIA TO LISTEN, TAKE RESPONSIBILITY AND WORK WITH US ON MEANINGFUL AND MEASURABLE SOLUTIONS.
THE NEXT SPEAKER IS BLANCA MALDONADO.
PAM IS YIELDING HER TIME TO ME.
PAM CARPENTER IS YIELDING HER TIME TO ME.
MS. PAM CARPENTER IS YIELDING HER TIME TO MS. BALDONADO.
IS THAT CORRECT? WE'LL ADJUST IT HONOR.
UH, MEMBERS OF THE VIA BOARD, THANK YOU FOR THE OPPORTUNITY TO SPEAK.
I'M PRESIDENT OF THE MONTICELLO PARK NEIGHBORHOOD ASSOCIATION AND I COME HERE TO SHARE SOME SERIOUS CONCERNS WITH YOU REGARDING YOUR OPERATION IN THE RIGHT OF WAY AND OUR CITY STREETS AND OUR NEIGHBORHOODS.
AND MOST IMPORTANTLY, HOW YOU'VE AFFECTED THE QUALITY OF LIFE IN OUR COMMUNITY.
AND NOT JUST US, BUT YOUR RIDERSHIP TOO.
YOU'VE HAD A NEGATIVE IMPACT AS YOU'VE HEARD FROM ONE OF THE RESIDENTS IN OUR COMMUNITY.
AS AN INDIVIDUAL WHO SERVED ON YOUR BRT COORDINATING COUNCIL BEFORE YOU EVEN LAUNCHED, UH, PRIMO IN 2011, I'VE SPENT YEARS DEDICATING AND COMMITTING TIME TO IMPROVE THE TRANSPORTATION NETWORK IN OUR COMMUNITY.
UNFORTUNATELY, WHAT WE HAVE THE SITUATION AT MARY LOUISE AND FREDERICKSBURG ROAD IS A TRANSIT CENTER THAT YOU'VE CREATED.
YOU'VE CREATED THIS BEAST, THIS MONSTER OF 4,000 PEOPLE THAT GET ON AND OFF THE BUS EVERY DAY.
YOU HA DO NOT HAVE ADEQUATE INFRASTRUCTURE TO SUPPORT IT.
YOU HAVE MORE TRASH CANS IN YOUR LOBBY HERE TODAY THAN YOU DO AT YOUR BUS STOP.
YOU HAVE A DESIGNATED SMOKING AREA THAT YOU DON'T HAVE ON YOUR BUS STOP TODAY.
AND WHERE DO THEY SMOKE? THEY SMOKE ON THE ADJACENT PROPERTIES AND THEY LITTER.
LET ME TELL YOU, THE TRASH IS JUST A, JUST, IT COMPOUNDS ITSELF.
SO WE MET ON THE 19TH WITH YOUR VIA TRANSIT LIEUTENANT AGUILAR, MR. MARKS, MR. YANO, MR. LEUE COUNCILWOMAN SANDOVAL, UH, COUNCILWOMAN GTO WAS VERY SUPPORTIVE IN ORGANIZING THIS MEETING FOR US.
THIS WAS A SECOND MEETING THAT WE HAD AFTER THE FIRST MEETING ONLY REALLY YIELDED MINIMAL MOVEMENT IN OUR CONCERNS.
AND I INFORMED THEM THAT I WOULD BE COMING DOWN HERE TO THE BOARD BECAUSE I THINK IT'S IMPORTANT FOR YOU TO UNDERSTAND THE FINANCIAL IMPACT THAT IT'S GONNA HAVE ON THE OPERATING BUDGET OF VIA TO SUPPORT YOUR BUS PATRONS AND TO BE A BETTER NEIGHBOR.
NUMBER ONE, THE TRANSIT POLICE.
AT OUR FIRST MEETING, WE HAD REQUESTED A TRANSIT OFFICER TO BE PRESENT.
AND YES, THERE WAS AN OFFICER THAT WOULD COME DOWN ON OCCASION BUT NOT CONSISTENTLY AND THEY WOULD SIT IN THEIR VEHICLE.
SO WE MADE A REQUEST, GET OUT OF THE VEHICLE, WALK AROUND AND DO NOT PARK ON HE B'S PROPERTY.
HEB DIDN'T ASK FOR THE SECURITY.
THEY ALREADY HAVE THREE OFFICERS PARK ON THE NEIGHBORHOOD SIDE ON MARY LOUISE AND FREDERICKSBURG ROAD.
INTERACT WITH PEOPLE AND ADDRESS THE ALL DAY LOITERING THAT OCCURS WITH PEOPLE.
THESE ARE NOT HOUSELESS PEOPLE.
THESE ARE PEOPLE WHO HAVE A HOME TO GO TO BUT CHOOSE TO COME OUT AND INTERACT WITH A 4,000 PEOPLE GETTING ON AND OFF THE BUS AND RECRUITING THEM TO DRINK WITH THEM AND BECOME INEBRIATED.
AND THEN THEY TOO GET ON YOUR BUS.
AND THAT'S NOT THE ENVIRONMENT I WOULD THINK YOU WOULD WANT FOR YOUR PATRONS.
ALSO ENFORCE THE PEOPLE THAT ARE SLEEPING THERE FOR HOURS AND HOURS ON
[00:10:01]
DAYS.IS THAT WHAT YOU WANT YOUR BUS PATRONS TO SEE? NO.
WE HAVE TWO LARGE PRIMO BUS STOPS AND YOU HAVE SECURITY CAMERAS ON THERE.
THE QUESTION IS, ARE YOU GOING TO ACT, ARE YOU GONNA ISSUE CRIMINAL TRESPASS AFFIDAVITS TO THESE PEOPLE THAT ARE ABUSING YOUR BUS STOPS TO BE ABLE TO HAVE ACCESS TO PEOPLE.
ALSO, WE RAISE THE CONCERN OF REGARDING YOUR MAINTENANCE OF THE BUS STOPS.
THEY ROUTINELY GET MAINTAINED BETWEEN NINE AND 10:00 AM EVERY DAY.
WILL THEY MISSED THE PEAK IN THE AFTERNOON AND THE PEAK IN THE MORNING.
YOU KNOW WHEN PEOPLE ARE COMING.
YOU NEED TO INCREASE THE AMOUNT OF SERVICE THAT THOSE BUS STOPS ARE RECEIVING.
THE DAY THAT WE MET YOU SENT THEM OUT TWICE THAT DAY PROVING MY POINT THAT IT NEED TO BE MAINTAINED.
LOOK AT THE TRASH CANS WHEN YOU DRIVE BY.
A LITTLE BIT OF PAINT GOES A LONG WAY AND DO A LITTLE BIT OF BETTER MAINTENANCE ON THOSE BUS STOPS.
THAT, THAT WAS VERY IMPORTANT TO OUR COMMUNITY AND VERY IMPORTANT TO YOUR RIDERSHIP.
PRESSURE WASHING AND JUST PICKING UP A LITTLE BIT OF THE TRASH THAT'S THERE.
YOU DON'T EVEN GO OUTSIDE THE RADIANCE OF WHERE THE TRASH BLOWS THE TRASH BLOWS A HUNDRED FEET INTO OUR COMMUNITY FROM THIS LOCATION.
THE OTHER BIG CONCERN WAS THE BUS OPERATORS.
THESE ARE YOUR VIA BUS DRIVERS.
THE SPEED LIMIT IS 30 MILES AN HOUR FROM SANTA MONICA AND FREDERICKSBURG ROAD ALL THE WAY DOWN INTO FIVE POINTS.
AND YET ROUTINELY YOUR BUS ARE UPWARDS OF 40 MILES AN HOUR.
IS IT GONNA TAKE YOUR BUS HITTING SOMEBODY FOR YOU TO TAKE TRUE ACTION? SO NOW WE'VE ASKED EVERYBODY TO PLEASE REPORT THE BUSES ONLINE.
AND I'VE REPORTED SEVERAL, NOT JUST SPEEDING, BUT ALSO RUNNING RED LIGHTS.
THEY'RE RUNNING THE RED LIGHTS AT MARY LOUISE AT CLUB IN HILDEBRAND AND AT QUENTIN AND FREDERICKSBURG.
ALL THESE AREAS, THEY'RE RUNNING THE STOP SIGNS.
WHY THE CITY OF SAN ANTONIO GAVE ALL $10 MILLION.
THEY DID IMPROVEMENTS TO GIVE YOU SYNCHRONIZED LIGHTS DOWN FREDERICKSBURG ROAD.
THERE'S NO NEED TO RUN THE LIGHTS.
TO ME THAT JUST JEOPARDIZES THE SAFETY OF EVERYBODY IN THE CORRIDOR.
DO WE NEED TO LOOK AT THAT AND REEVALUATE TO MAKE SURE THOSE SIGNAL PRIORITY LIGHTS ARE WORKING PROPERLY FOR YOUR PRIMO LINES? YEAH, LET'S DO IT.
BUT DON'T HAVE YOUR BUS DRIVERS JUST TRYING TO GET THERE ON TIME BY SPEEDING AND RUNNING THESE INFRASTRUCTURE.
ALSO THE RUNNING OF THE TWO WAY STOP SIGN AT MARY LOUISE AND SAN ANTONIO WHILE WE HAD OUR MEETING, WE HAD A BUS ROLL RIGHT THROUGH.
IT JUST PROVED OUR POINT TO THE POINT THAT PEOPLE ARE BEING RECKLESS IN THE OPERATING OF YOUR BUSES IN THIS RIGHT OF WAY.
THE OTHER REQUEST THAT WE MADE WAS TO REMOVE BUS STOP 9 8 5 7 3 ON THE 100 BLOCK OF MARY LOUISE, THE 5 0 9 AND THE 6 51 STOP AT THAT BUS STOP.
THE 5 0 9 ONLY JUST JOGS THROUGH OUR NEIGHBORHOOD.
MAKE THE 5 0 9 STAY ON FREDERICKSBURG ROAD.
WHY DOES IT HAVE TO TURN ONTO SAN ANTONIO? AND THEN TURN ONTO MARY LOUISE AND GO RIGHT BACK IN THE SAME DIRECTION ON FREDERICKSBURG ROAD.
MOVE THE 6 51 WHERE IT TURNS AROUND AND ACTUALLY MAKES A LEFT HAND TURN BACK ONTO FREDERICKSBURG ROAD TO CHANGE DIRECTION.
MOVE IT DOWN TO ELMENDORF AND DONALDSON.
THOSE STREETS ARE BETTER EQUIPPED FOR INFRASTRUCTURE.
ALSO REMOVES THE DIRECT OPERATIONS OF THE BUSES ADJACENT TO SINGLE FAMILY.
PUTS IT IN A WIDER STREET AND AT AN INTERSECTION AT DONALDSON AND FREDERICKSBURG WITH LESS CONFLICTS OF PEDESTRIANS TRYING TO CROSS THE STREET WHEN YOUR BUS IS TRYING TO MAKE A LEFT HAND TURN.
AND LAST BUT NOT LEAST, I'LL BE SENDING YOU AN INVITATION.
I HOPE YOU'LL JOIN OUR COMMUNITY AS WE COME UP AND DO CLEANUP AROUND THESE BUS TYPES.
WE'D REALLY LIKE YOU TO SEE THE, THE IMPACT THAT THE OPERATIONS OF THESE BUSES HAVE HAD ON OUR COMMUNITY.
WE LOOK FORWARD TO AN IMPROVEMENT.
UH, THANK YOU FOR THE OPPORTUNITY TO PROVIDE COMMENTS.
OUR NEXT SPEAKER IS ALICIA SANCHEZ.
I TOOK MY LUNCH HOUR AT THIS TIME BECAUSE I KNOW HOW IMPORTANT THIS MEETING IS FOR MY COMMUNITY.
AND SPEAKING FOR ALL THE SINGLE MOTHERS THAT HAVE STUDENTS IN HIGH SCHOOL.
THOSE STUDENTS DON'T HAVE A DECENT WAY OR SAFE WAY TO GET BACK HOME AND IT'S IMPOSSIBLE TO PARTICIPATE IN AFTERSCHOOL PROGRAMS 'CAUSE THEY DON'T HAVE A SAFE WAY TO GET BACK HOME.
PLEASE TAKE MY WORDS IN CONSIDERATION.
SO THEY'RE SUPPOSED STOP WHEN THERE'S MORE, WHEN THERE'S MORE NEEDED.
THIS IS WHAT, IT'S OUTSIDE 2 81 SOUTH.
OUR NEXT SPEAKER IS MS. WILLIE MAY CLAY,
[00:15:12]
YOU WANT EAT? OKAY.GOOD AFTERNOON OR GOOD EVENING BOARD MEMBERS AND, UM, PERSONS THAT ARE IN ATTENDANCE.
MY NAME IS WILLIE MAC CLAY AND I AM AN INDIVIDUAL WHO USED BOTH MAINLINE BUS AND VIA TRANCE.
I'M HERE TODAY TO COMMENT ABOUT THE NEW SOFTWARE THAT HAS BEEN PURCHASED AND IS CURRENTLY BEING USED BY, UM, THE RESERVATION, UH, SYSTEM AND THE DRIVERS.
UM, I MUST ADMIT I WAS, I WAS PLEASED WITH THE OLD SYSTEM THAT YOU HAD.
AND FRANKLY, UNFORTUNATELY, PEOPLE DON'T APPRECIATE WHAT YOU HAVE UNTIL YOU LOSE IT,
SO WE LOST THAT, I THINK WHAT'S CALLED TRAPEZE.
AND UM, NOW WE HAVE THE NEW SYSTEM AND MUCH OF THE INFORMATION THAT WAS MAINTAINED BY THE TRAPEZE SYSTEM HAS BEEN LOST.
IN OTHER WORDS, WHEN YOU, WHEN YOU INSTALLED THE NEW ONE, THE INFORMATION THAT WAS IN THE OLD ONE WASN'T TRANSFERRED.
IN OTHER WORDS, YOU THREW THE BABY OUT WITH THE BATH WATER.
AND I THINK THAT SHOULDN'T HAVE HAPPENED.
UM, CAN YOU POSSIBLY LOOK INTO GETTING MAYBE AN ID AN IT PERSON INVOLVED AND SEE IF THE PERSON CAN GET THE INFORMATION THAT SO DESPERATELY IS NEEDED FROM THE TRAPEZE SYSTEM PUT INTO THE NEW SYSTEM THAT THAT IS CURRENTLY USED BEING USED BY THE RESERVATION CLERKS.
AND LASTLY, UH, ALSO LOOK AT THE DESIGN AND THE MAKEUP AND THE USAGE OF THE SYSTEM THAT THE DRIVERS ARE USING ON TWO OCCASIONS.
I, I HAD TO SPEAK TO THE DRIVER.
I TRY NOT TO SPEAK TO THE DRIVER WHEN THE OPERATOR IS DRIVING, BUT ON TWO OCCASIONS I HAD TO SAY, I THINK WE'VE BEEN HERE BEFORE.
WE'VE BEEN AROUND THE BLOCK, YOU KNOW, UH, SO I FIND THAT THERE'S SOME, THERE'S SOME LOSS OF TIME, WASTE OF TIME AND, AND, AND, AND THE SOFTWARE THAT THE DRIVERS ARE USING.
LOOK AT BOTH SITUATIONS PLEASE.
AND, AND HOPEFULLY WE'LL HAVE AN IMPROVEMENT.
CAN YOU HEAR ME NOW? OKAY, FIRST OF ALL, I WANNA THANK FOR YOU FOR ONE THING.
DURING THIS PAST HARD TIME THAT WE'VE HAD WITH, UH, CONVERSE, I APPRECIATE THE FACT THAT EVERY TIME, AT LEAST ONCE OR TWICE A WEEK WHEN I, WHEN MY FRIENDS SIGN ON TO HELP ME MAKE MY RESERVATIONS, THEY SEE ABOUT CONVERSE AND SAY, PLEASE READ IT.
THEY ALSO TELL ME THAT YOU'VE BEEN SENDING OUT INFORMATION IN REGARDS TO THAT SITUATION AND ABOUT YOUR LATEST SERVICES.
FOR EXAMPLE, ONE OF YOUR DRIVERS, I THINK HIS NAME IS TERRY GARCIA.
DO I HAVE THAT RIGHT? AND, UH, TELL HENRY HE HAS BEEN HERE FOR 26 YEARS WITH VIA.
I THINK ALL THAT IS IMPORTANT AND I REALLY DO APPRECIATE THAT, EVEN THOUGH I DIDN'T KNOW HE HAD BEEN HERE THAT LONG.
UM, IN REGARDS TO A SITUATION, WHAT, UH, A DISABILITY ESSAY AND, UH, AND TWO OTHER ORGANIZATIONS, CONNECTABILITY AND WHATEVER WOULD LIKE ME TO ASK YOU IS THAT WHEN WE'RE AT WARM SPRINGS RIGHT NOW WE MEET TWICE A WEEK, SOMETIMES
[00:20:01]
FOUR.IT DEPENDS IF YOU HAVE A BRAIN INJURY, WHAT YOUR SITUATION IS.
MOST OF THE TIME OUR RESERVATIONS ARE NEAR TWO 30, BUT WE DON'T GET PICKED UP TO AFTER THREE SOMETIMES OR LATER.
WHAT WE'RE ASKING IS, IS IT BECAUSE OF A GROUP HOME? BECAUSE I REALIZE SOMETIMES WHEN I GET PICKED UP, I END UP GOING TO, UM, WHAT'S IT CALLED? I'M TRYING TO THINK.
SO, UM, I BELIEVE THAT MIGHT BE THE SITUATION.
IF SOMEONE COULD GIVE ME AN ANSWER BACK, THEN I CAN INFORM THEM AND IT WOULD BE HELPFUL.
ALSO, I'M GONNA LET YOU ALL KNOW THERE'S AN EVENT COMING UP, UH, WITH KAABA AT, UH, WHEN DO YOU CALL IT
I JOIN FREEDOM HARRY COLISEUM AND IT'S GONNA BE THIS COMING THURSDAY.
WE HAVE FOUR EVENTS A YEAR AND I BELIEVE WE'RE GONNA HAVE ABOUT A LITTLE OVER 2000 PEOPLE, BUT LOSE YOU ABOUT 300 OF THEM USED VIA, OR I SHOULD SAY VIA TRANCE.
SO I JUST WANNA BRING THAT UP AND I'M GONNA SEND A CONTACT TO ANDREW, OKAY? THANK YOU FOR YOUR TIME AND PATIENCE.
AND ALSO THANK YOU FOR SENDING OUT SUPERVISORS TO ME THIS WEEK.
'CAUSE I HAD TWO BREAKDOWNS, BUT, UM, THINGS HAPPEN.
THERE ARE OTHER CITIZENS TO BE HEARD.
OKAY? I DON'T KNOW HOW TO SHUT IT OFF.
MAYBE THAT'S WHY I DON'T REMEMBER.
[4. Consent Agenda]
UH, WE'RE GONNA GO MOVE ON TO AGENDA ITEM NUMBER FOUR.ANY QUESTIONS? UM, ANYONE WANNA PULL IT OR CAN I HAVE A MOTION TO APPROVE AS PRESENTED? SO MOVED.
[5. Proposed January 2027 Service Changes - For information, discussion, and possible action on the proposed service changes to be implemented in January 2027.]
FIVE, PROPOSED JANUARY, 2020 SEVENS.MR. SEN, WELCOME BACK UP, SIR.
GOOD AFTERNOON, MADAM CHAIR AND THE MEMBER OF THE BOARD OF TRUSTEE.
I AM SANDEEP SEN, VICE PRESIDENT OF SERVICE PLANNING AND SCHEDULING, AND I WILL PRESENT THE PROPOSED JANUARY 20, 27 SERVICE CHANGE FOR INFORMATION, DISCUSSION AND POSSIBLE ACTION BY THE VIA BOARD OF TRUSTEE.
OUR FOCUS IS TO CREATE A SYSTEM THAT IS FREQUENT, DIRECT, CONVENIENT, AND SIMPLE FOR A BETTER CUSTOMER EXPERIENCE.
ALIGNING WITH OUR ORGANIZATIONAL PILLARS, WE ARE PROVIDING FREQUENT AND CONSISTENT SERVICE FOR OUR CUSTOMERS.
IMPROVEMENTS ON THE ROUTES WILL GIVE THE COMMUNITIES ACCESS TO MORE GROCERS, PHARMACIES, AND JOBS IN THE REGION.
VIA HAS ACCELERATED THE IMPLEMENTATION OF A SIX YEAR PLAN BY PUTTING INTO MOTION 70% OF THE BETTER BUSS PLAN IMPROVEMENTS IN THE LAST 16 MONTHS.
FOR THE JANUARY, 2027 SERVICE CHANGES WE ARE PROPOSING RESTORING COMMUNITY ACCESS TO LASSO ON ROUTE 42 ROOSEVELT, AND IMPROVING SERVICE DELIVERY ON ROUTE SIX 19 KLAC PORTAY BY REALIGNING AND CREATING A MORE DIRECT CONNECTION.
GOING OVER ROUTE 42 ROOSEVELT FOLLOWING MAY 20, UH, MAY 26TH, 2026.
BOARD MEETING PLANNING MET WITH SOUTHSIDE COLLABORATIVE GROUP ON JUNE 11TH, HISTORICALLY, WHICH IS PRE PANDEMIC.
THIS EXTENSION GENERATED AN AVERAGE OF 16 WEEKDAY PASSENGERS PROPOSED REALIGNMENT TO CONTINUE ON ROOSEVELT TO SAR MARTINEZ LOYA ROAD AND LEO ROAD.
THERE WILL BE 7:00 AM MIDDAY AND PM TRIPS WOULD BE AVAILABLE TRIPS TO NAVIER, WHICH IS KNOWN AS INTERNATIONAL MANUFACTURING NOW.
AND TJ MAXX WILL BE REMOVED AND REALIGNED TO SERVE HIGH DEMAND AREA IN LA SAWA.
BUT THERE WILL BE BUS STOPS ON HIGHWAY 2 81 TO ACCESS TJ MAXX AND INTERNATIONAL MANUFACTURING FACILITIES GOING OVER ROUTE SIX 19.
[00:25:01]
SE ROUTE WAS ORIGINALLY REALIGNED IN JANUARY, 2026.CUSTOMERS REQUESTED A FASTER DIRECT CONNECTION TO KLAC TRANSIT CENTER.
THIS PROPOSAL INCLUDES REALIGNING THE ROUTES TO TRAVEL FROM WALMART ON QUANTUM LOOP TO KLAC TRANSIT CENTER, THE WEST SIDE HEALTH CENTER, AND TERMINATE AT PORTES SE THE REALIGNMENT WOULD MEET THE NEEDS OF THE COMMUNITY BY PROVIDING A FASTER AND MORE DIRECT ROUTE BETWEEN THEIR NEIGHBORHOOD AND THE KLAC TRANSIT CENTER.
THE SEGMENTS NOT SOUTH BY ROUTE SIX 19 ARE SOUTH BY THE PRIMO 1 0 2 ON SOUTHWEST MILITARY DRIVE AND ROUTE 5 24 1 CONTAINER ROAD AND GENERAL DRIVE.
WE STARTED THE PUBLIC OUTREACH AND COMMON PERIOD AFTER THE SEPTEMBER BOARD MEETING.
THERE WERE FOUR POPUPS AND FOUR RIDE THE ROUTE EVENTS, AND WE WERE ABLE TO CONTACT 499, UH, CUSTOMERS.
THERE WAS ONE PUBLIC HEARING ON OCTOBER 13TH AND THERE WERE 11 PEOPLE, UH, WHO ATTENDED THIS MEETING.
WE RECEIVED 47 COMMENTS, 45 BY EMAIL, AND THERE WERE TWO RETURN CARDS.
THE SUMMARY OF THE SERVICE CHANGE COMMENTS.
PEOPLE LIKED THAT WE ARE PROVIDING MORE SERVICE TO LASO AND SOUTH SOUTHSIDE ISD.
THERE WERE LITTLE BIT OF CONCERN ABOUT NOT HAVING DIRECT CONNECTION TO ST.
PHILIP SOUTHWEST CAMPUS, BUT THERE ARE OPPORTUNITY TO TRANSFER TO ROUTE 1 0 2, WHICH HAS 12 MINUTE FREQUENCY AND ROUTE 5 24, WHICH HAS 20 MINUTE FREQUENCY TO GO TO ST.
THERE WILL BE AROUND 29,800 PEOPLE WHO WILL BENEFIT FROM THIS SERVICE CHANGE.
THERE WILL BE 48,000 JOBS ACCESSED.
12,000 LOW INCOME, 25,000 MINORITY, 1000 CAR-FREE HOUSEHOLD, AND 4,000 SENIORS WHO ARE 65 YEARS AND ABOVE WILL BE SERVED DUE TO ACCELERATION OF THE BETTER BUSS PLAN.
WE HAVE 81% OF FIXED ROUTE, WHICH OFFER 30 MINUTES OR BETTER SERVICE.
GOING OVER THE IMPLEMENTATION TIMELINE, THE JANUARY, 2027 SERVICE CHANGE WAS PRESENTED AT THE SEPTEMBER BOARD MEETING FOR INFORMATION, PUBLIC OUTREACH AND COMMENT PERIOD STARTED AFTER THE SEPTEMBER BOARD MEETING.
I AM PRESENTING THIS INFORMATION TO THE BOARD MEMBERS AT THE OCTOBER BOARD MEETING FOR THE BOARD TO TAKE ACTION ON IT.
PUBLIC INFORMATION TO INFORM THE PUBLIC ABOUT APPROVED SERVICE CHANGE BEFORE AND AFTER IMPLEMENTATION WILL HAPPEN AFTER THE OCTOBER BOARD MEETING.
THE SERVICE WILL BE IMPLEMENTED ON JANUARY 11TH, 2027.
I AM REQUESTING THE BOARD TO APPROVE THE PROPOSED JANUARY 20, 27 SERVICE CHANGES.
I'LL BE HAPPY TO ANSWER ANY QUESTIONS IF YOU HAVE TRUSTEES.
ANY QUESTIONS? I SO MOVE YOU MOTION SECOND.
AND BEFORE WE VOTE ON IT, I DO WANT TO THANK YOU SANDEEP AND YOUR TEAM FOR ALL THAT YOU HAVE DONE.
UH, WITH THE SERVICE CHANGES, GOING BACK TO THAT FIRST SLIDE THAT YOU JUST SHOWED, 70%, UH, WITHIN 16 MONTHS, 18 MONTHS, 16, UH, 16 MONTHS IS TREMENDOUS.
AND FROM AN INDUSTRY PERSPECTIVE, I I HEAR THAT'S UNHEARD OF, UH, AT THE SAME TIME.
SO FOR YOU TO IMPLEMENT IT HERE IN SAN ANTONIO, UH, ON TOP OF THE REQUEST OF US RECOGNIZING WE HAVE AN OPPORTUNITY TO CAPITALIZE ON, UM, BUILDING OUR RIDERSHIP IN ANTICIPATION OF THE GREEN LINE OPENING.
UM, THANK YOU FOR BRINGING FORTH THESE CHANGES.
AND I KNOW IT'S GONNA IMPACT, UH, FAMILIES AND IT'S GONNA IMPACT SCHOOLS AS WE HEARD, UM, YOU KNOW, FROM PUBLIC COMMENT THAT'S GONNA BE HELPFUL IN THAT REGARD.
I KNOW WE CHALLENGE YOU OVER THE LAST YEAR AND A HALF TO THINK, UH, CREATIVELY AND OUTSIDE THE BOX WHEN IT COMES TO THE SERVICE CHANGES AND HOW WE GET THERE FROM A FINANCIAL PERSPECTIVE STILL WITHIN BUDGET, UM, AND BE, UH, FISCALLY RESPONSIBLE.
BUT AT THE SAME TIME, UH, I KNOW THE DIRECT NEED FROM OUR SALES TAX HAS BEEN CRITICAL AS WE'VE, UH, STARTED RECEIVING THAT SALES TAX.
AND TO HAVE THAT, UH, HERE IS, IS VERY MUCH APPRECIATED.
SO THANK YOU FOR YOUR HELP AND, AND FOR YOUR, UM, YOUR STAFF'S HELP.
[00:30:01]
IN FAVOR, PLEASE SAY AYE.ALL RIGHT, WE'RE GONNA MOVE ON
[6. VIA Hall of Honor – For information, discussion, and possible action regarding nominations for induction into the VIA Hall of Honor.]
TO THE VIA HALL OF HONOR.THIS IS AN ACTION ITEM, UH, TRUSTEES.
UM, DO WE HAVE A PRESENTATION OF WHAT, UH, WHAT YOU'RE TALKING ABOUT? WE, MADAM CHAIR, WE DON'T HAVE A PRESENTATION, BUT WE DO HAVE AT, AT THIS POINT A NOMINATION THAT HAS GONE THROUGH THE PROCESS THAT'S BEEN DEFINED BY THE BOARD OF TRUSTEES.
UM, AND THAT PROCESS NOW BRINGS US THAT NOMINATION OR THOSE NOMINATIONS AS WE'VE DONE IN THE PAST.
BUT THERE IS ONE NOMINATION THAT HAS MADE IT THROUGH THE PROCESS, UH, THAT WE ARE BRINGING TO YOU FOR Y'ALL'S CONSIDERATION, UH, DURING THIS ITEM.
SO THIS YEAR WE RECEIVED ONE NOMINATION SUBMITTED BY CHAIR CABIA FOR FORMER BOARD CHAIR HENRY R. MUNOZ III FOR THE 2026 HALL OF HONOR.
UH, CHAIR CABAL, WOULD YOU LIKE TO SPEAK TO THE NOMINATION? YEAH.
THANK YOU AND TRUSTEES FOR YOUR CONSIDERATION.
I'M JUST GONNA READ A LITTLE BIT OF THE WRITEUP FROM, UH, MR. MUNOZ.
THAT WAY YOU GET A LITTLE SENSE OF HOW HE HAS SUPPORTED AND CONTRIBUTED TO VIA, UH, FOR YOUR AWARENESS.
UH, AND SO I'M PROUD TO NOMINATE, UM, HENRY MUNOZ II FOR THE INTRODUCTION OF THE VIA METROPOLITAN TRANSIT HALL OF HONOR.
THE HALL OF HONOR RECOGNIZES INDIVIDUALS WHOSE LEADERSHIP HAS LEFT AN INJURY MARK ON VIA AND WHOSE VISION CONTINUES TO INFLUENCE THE ORGANIZATION.
LONG AFTER THE SERVICE HAS CONCLUDED, HENRY'S CONTRIBUTIONS EXEMPLIFIES THOSE QUALITIES AS CHAIR OF V'S.
HENRY CHALLENGED THE ORGANIZATION AND THINK BEYOND THE IMMEDIATE DEMANDS OF PUBLIC TRANSPORTATION, AND INSTEAD PLANNED FOR THE FUTURE OF ONE OF AMERICA'S FASTEST GROWING CITIES.
HE UNDERSTOOD THAT TRANSIT IS ABOUT MORE THAN MOVING PEOPLE.
IT IS ABOUT EXPANDING OPPORTUNITY, CONNECTING COMMUNITIES, SUPPORTING ECONOMIC GROWTH AND IMPOR, UH, AND IMPROVING QUALITY OF LIFE.
UNDER HIS LEADERSHIP VIA EMBRACE A MORE AMBITIOUS VISION FOR HIS FUTURE, HE HELPED LAY THE FOUNDATION FOR TRANSFORMATIONAL INITIATIVES, INCLUDING THE AGENCY'S FIRST BUS, RAPID TRANSIT SERVICE, AND THE LONG RANGE VISION THAT BECAME THE VIA, VIA, AND CENTRAL PLAZA.
THOSE INVESTMENTS RESHAPED THE CUSTOMER EXPERIENCE, STRENGTHENED REGIONAL CONNECTIVITY, AND DEMONSTRATED HOW THOUGHTFULLY PLANNED TRANSIT INFRASTRUCTURE CAN SERVE AS A CATALYST FOR COMMUNITY DEVELOPMENT.
HENRY'S LEADERSHIP AT VIA REFLECTED THE SAME COMMITMENT TO SERVICE THAT HAS DEFINED HIS ENTIRE CAREER THROUGHOUT SAN ANTONIO AND ACROSS THE NATION.
HE HAS BEEN RECOGNIZED AS A CHARISMATIC LEADER OF A RENOWNED ARCHITECT, UH, ARCHITECT, FIRM CIVIC LEADER, PHILANTHROPIST AND ADVOCATE, WHOSE WORK HAS ELEVATED COMMUNITIES AND EXPANDED OPPORTUNITIES FOR OTHERS.
HIS SERVICE AS RAY FAO HELPED PROVIDE SCHOLARSHIPS FOR LOCAL STUDENTS.
WHILE HIS LEADERSHIP AND BUSINESS CIVIC ENGAGEMENT AND THE ARTS HAS CONSISTENTLY REFLECTED A DEEP COMMITMENT TO STRENGTHENING THE CITY, HE PROUDLY CALLS HOME.
PERHAPS MOST IMPORTANTLY, HENRY INSPIRED OTHERS TO LEAD.
HE DEMONSTRATED THAT PUBLIC SERVICE SHOULD BE BOLD ENOUGH TO IMAGINE THAT WHAT IS POSSIBLE WHILE RE UH, REMAINING GROUNDED IN THE RESPONSIBILITY TO SERVE PEOPLE.
WELL, MANNY, WHO HAVE FOLLOWED HIM IN CIVIC LEADERSHIP CONTINUES, UH, TO BENEFIT FROM THE EXAMPLE HE HAS SET.
AS I SERVE AS CHAIR TODAY, I RECOGNIZE THAT EVERY GENERATION OF TRUSTEES INHERITS AN ORGANIZATION SHAPED BY THOSE WHO CAME BEFORE US.
HENRY'S VISION HELPED SHAPE, UH, VIA FORWARD AT A DEFINING MOMENT IN ITS HISTORY.
AND MANY OF THE INVESTMENTS AND STRATEGIC PRIORITIES WE CONTINUE TO BUILD UPON TODAY REFLECT THAT LEADERSHIP.
THE HALL OF HONOR EXISTS NOT ONLY TO RECOGNIZE DISTINGUISHED SERVICE, BUT TO PRESERVE THE LEGACY OF THOSE LEADERS WHO HAS CHANGED THE TRAJECTORY OF THIS INSTITUTION.
HENRY ARM III DID EXACTLY THAT.
HONORING HIM IS NOT SIMPLY A RECOGNITION OF PAST ACCOMPLISHMENTS.
IT IS A REMINDER OF FUTURE TRUSTEES.
THAT BOLD VISION, THOUGHTFUL STEWARDSHIP, AND UNWAVERING COMMITMENT TO COMMUNITY ARE THE QUALITIES THAT HAVE ALWAYS MOVED VIA FORWARD.
FOR THOSE REASONS, I RESPECTFULLY AND ENTHUSIASTICALLY RECOMMEND HENRY ARMINO THE THIRD FOR INDUCTION INTO THE VIA METROPOLITAN TRANSIT HALL OF HONOR.
UH, TRUSTEES, ANY THOUGHTS OR QUESTIONS? MAY I MAKE A MOTION? YES, MA'AM.
VERY PROUD TO MAKE THE MOTION TO, UH, THE NOMINATION, UH, FOR INDUCTION AND TO BE A METROPOLITAN TRANSIT HALL.
WE HAVE A MOTION AND A SECOND.
ANY QUESTIONS, CONCERNS? ALL IN FAVOR, PLEASE SAY AYE.
[7. *Legal Briefing]
TRY THIS ONE MORE TIME AS ELDER.WELL, DO WE HAVE A LEGAL BRIEFING? WE DO HAVE A
[00:35:01]
LEGAL BRIEFING.AND THE TIME IS NOW 5:39 PM AND THE VIA METROPOLITAN TRANSIT BOARD OF TRUSTEES WILL OFFICIALLY GO INTO A CLOSED EXECUTIVE SESSION AS PERMITTED UNDER THE TEXAS OPEN MEETING ACT.
THE ITEM WE WILL DISCUSS DURING THIS EXECUTIVE SESSION IS AS FOLLOWS, ITEM SEVEN, A ENTITLED LEGAL BRIEFING CITY OF CONVERSE ELECTION, WHICH IS ALLOWED AS AN EXECUTIVE SESSION ITEM PURSUANT TO TEXAS GOVERNMENT CODE SECTION 5 51 0.07, ONE ENTITLED CONSULTATION WITH ATTORNEY.
ALL PERSONS WHO ARE AUTHORIZED TO ATTEND THE EXECUTIVE SESSION.
PLEASE PROCEED TO THE SMALL CONFERENCE ROOM.
MEMBERS OF THE PUBLIC MAY NOT ATTEND OR MONITOR THIS PORTION OF THE MEETING IN ANY MANNER.
IT IS NOW, UH, 6:00 PM AND WE'RE OFFICIALLY OUT OF A CLOSED EXECUTIVE SESSION REGARDING AGENDA ITEM SEVEN A.
NO DELIBERATIONS OR PUBLIC POLICY OR VOTE TAKING OCCURRED DURING THE EXECUTIVE SESSION.
[8. President & CEO Report ]
GONNA MOVE ON TO PRESIDENT'S REPORT.YOU KNOW, UH, WE'RE GONNA HAVE ONE TOPIC ON PRESIDENT'S REPORT TONIGHT, AND IT'S ACTUALLY A VERY EXCITING TOPIC WHERE WE ARE, UM, EVOLVING AND CHANGING AND UPDATING AND IMPROVING, UH, OUR WEBSITE.
UH, THIS HAS BEEN A LONG TIME COMING, UH, BUT WE HAVE, UH, AS YOU WOULD IMAGINE A LOT OF ASKS FOR THIS, UH, IMPROVEMENT TO THE WEBSITE, OBVIOUSLY STARTING WITH OUR CUSTOMERS, BUT THE WAY WE DISPLAY INFORMATION, THE WAY WE COMMUNICATE INFORMATION, UM, AND THEN ULTIMATELY HOW ARE, HOW OUR CUSTOMERS ARE, ARE UTILIZING, UH, THE WEBSITE TO HELP THEM WITH THEIR TRIPS AND THE ADOPTION OF VIA.
SO WE ASK THE TWO EXPERTS TO COME UP HERE AND GIVE US A SNEAK PEEK BECAUSE I BELIEVE I'M CORRECT, IT LAUNCHES TONIGHT.
SO, UH, YES, UH, GOOD EVENING EVERYBODY.
UM, IT'S ANDREW GORMAN, DIRECTOR OF BRAND MARKETING HERE AT VIA.
UM, EXCITED TO SHARE THAT WE ARE LAUNCHING THIS WEBSITE THIS EVENING OR OFFICIALLY AS FAR AS OUR WRITERS ARE CONCERNED, UH, WHEN THEY WAKE UP IN THE MORNING.
UM, AND, UH, THIS IS A SIGNIFICANT STEP FORWARD TO JUST PROVE ACCESSIBILITY AS WELL AS, UM, THE WAY THAT OUR DIGITAL EXPERIENCE IS FOR OUR WRITERS.
SO, UM, WHAT THIS NEW WEBSITE SPECIFICALLY DOES THAT IS NEW AND RELEVANT TO OUR RIDERS OR OUR CUSTOMERS, IS IT SHOWS A NEW INTEGRATED TRIP PLANNER, INDIVIDUAL ROUTE PAGES, UH, CLEANER MENU STRUCTURE, THE EVENTS CALENDAR, AND WE, WE WILL WALK THROUGH THAT.
AND THEN WE'LL ALSO SPEAK TO THE, UM, MOBILE RESPONSIVENESS.
UM, SO, UH, TO MY LEFT HERE IS, UH, LAUREN.
HE IS OUR WEBSITE AND DIGITAL CONTENT MANAGER AND HAS BEEN CRITICAL TO GETTING US TO THIS POINT OF LAUNCH.
SO I'M GOING TO PASS IT OFF TO LAUREN AND HIS EXPERTISE WHILE I WALK THROUGH THE WEBSITE WITH YOU.
I HAVEN'T SPOKEN TO NO MIKE IN A WHILE.
UM, SO THIS IS THE NEW WEBSITE.
UH, THE GOALS OF THIS WEBSITE, AS ANDREWS MENTIONED, WAS TO REALLY KIND OF IMPROVE THE CUSTOMER EXPERIENCE, UH, MAKE THINGS EASIER TO NAVIGATE, HAVE CUSTOMERS BE ABLE TO GET TO WHERE THEY'RE GOING IN A MORE, UH, EFFICIENT MANNER.
AND IT ALSO SYNCS, UH, AS FAR AS FUNCTIONALITY WITH OUR APP.
SO THOSE TWO THINGS ARE INTEGRATED.
UM, FIRST THING I WANTED TO KIND OF GO THROUGH WAS JUST KIND OF AN IMPROVED MENU STRUCTURE.
UM, SO AS YOU CAN SEE, UH, THESE MENUS KIND OF OPEN UP INTO MEGA MENUS.
THEY'RE ALSO, UH, CATEGORIZED IN WAYS THAT KIND OF MAKE A LITTLE BIT MORE SENSE FOR THE CUSTOMER TO BE ABLE TO FIND WHAT THEY'RE LOOKING FOR IN A MORE, UH, CLEAN AND UH, CLEAR WAY.
THE NEXT BIG FEATURE THAT, UH, I WANTED TO GO THROUGH IS OUR TRIP PLANNER.
SO FROM THE HOMEPAGE, YOU CAN BASICALLY PLAN OUT YOUR TRIP.
THIS WILL SHOW YOU BOTH FIXED ROUTE AND VIA LINK.
UM, SO IF YOU JUST WANT TO DO A QUICK EXAMPLE, ANDREW AND PUT IN, UH, AIRPORT, AND THIS WILL TAKE YOU TO THE TRIP PLANNER PAGE.
SO FROM, UH, HERE, WE CAN ACTUALLY SEE ALL OF THE ROUTES THAT WOULD COME HERE, AS WELL AS THE TIME AS THEY LEAVE.
UH, IT'LL PLAN OUT EVERYTHING IN THIS RESPECT.
AND YOU CAN SEE BUS, YOU CAN SEE WALKING, YOU CAN SEE ALL THE MEANS BY WHICH YOU CAN GET TO THESE.
UM, THIS ALSO HAS A WAY OF SEARCHING BY YOUR SPECIFIC ROUTE.
IF YOU GO TO THAT TAB THERE, YOU CAN ENTER IN THE ROUTE THAT YOU'RE LOOKING FOR, THAT WILL SHOW ALL THE STOPS AND WHERE YOUR BUSES ARE, UH, IN REAL TIME,
[00:40:01]
INBOUND AND OUTBOUND.AND THEN YOU CAN ALSO SEARCH BY THE STOP.
SO IF YOU'RE LOOKING AT YOUR STOPS, THEY ALL HAVE A SPECIFIC NUMBER ON TOP OF THEM, YOU CAN SEARCH FOR THAT EXACT STOP AND YOU CAN ALSO SEE WHERE THE BUS IS IN RELATIONSHIP TO THAT STOP.
SO ALL OF THESE WILL HELP IMPROVE THE USER EXPERIENCE BY REALLY KIND OF GETTING 'EM SOME CLEANER PLANNING, UH, PROCEDURES AS FAR AS THEIR JOURNEY.
UM, ANOTHER PIECE THAT WE'VE INTEGRATED ARE INDIVIDUAL ROUTES AND ROUTE PAGES.
UM, SO THIS IS MEANT FOR THE CUSTOMER TO GET A CLEANER LOOK AT THEIR SPECIFIC ROUTE.
IF THEY'RE INTERESTED IN JUST ONE ROUTE, UH, IT'LL SHOW ONES THAT HAVE SERVICE ALERTS ON IT.
IT ALSO INTEGRATES THAT TRIP PLANNER INTO IT SO THEY CAN SEE EXACTLY WHAT THAT ROUTE IS AND WHERE THEIR STOPS ARE.
UM, THEY CAN PLAN THAT THE ALERTS WILL ALSO POPULATE THERE, AND IT ALSO CONTAINS A GOOD AMOUNT OF RIDER INFORMATION SO THAT, UH, THE RIDERS CAN SEE WHERE THIS MIGHT GO.
AND THIS WILL ALSO INCREASE, UH, VISIBILITY ON THINGS LIKE GOOGLE AND STUFF LIKE THAT.
AS PEOPLE WANNA SEARCH FOR SPECIFIC ROUTES, THIS TYPE OF INFORMATION WILL START TO POPULATE FOR THEM.
LET, LET ME ASK YOU A QUICK QUESTION RIGHT HERE.
UM, SINCE WE'RE BEING A LITTLE INTERACTIVE MM-HMM
WITH THE MAP, HOW QUICKLY COULD WE GET INFORMATION THERE FROM A STREET CLOSURE, UM, BY SAWS OR CPS
SO, UH, ONE OF THE GREAT THINGS WE, THIS FEEDS, UH, THIS HAS INFORMATION DIRECTLY FROM OUR GTFS FEED.
SO AS THOSE GETTING ENTERED INTO THAT, THOSE WILL POPULATE ON THESE ROUTES THEMSELVES.
YOU CAN SEE THEM DIRECTLY AT THE TOP.
IT'LL ALSO POPULATE ANYWHERE YOU SEE THAT ROUTE ON THE SITE.
WHAT ABOUT SAPD? UM, THINKING WHEN THE SPURS ARE GONNA WIN THE CHAMPIONSHIP AGAIN IN JUNE AND THERE'S PARADES HAPPENING, OR STREET CLOSURES GOING DOWNTOWN, IS THAT SOMETHING THAT SAPD IS COORDINATING WITH US AND WE'RE UPDATING REAL TIME? SO ANYTHING THAT OCCURS IN THAT GTFS FEED IS BEING ROOTED TO THESE INDIVIDUAL PAGES AND IS ALREADY NATIVE ON OUR WEBSITE, THAT HAS ALWAYS BEEN A THING.
WHAT WE'VE DONE HERE IS WE'VE AGGREGATED THAT TO GO TO A SPECIFIC LANDING PAGE SO THE WRITER CAN GET THE INFORMATION FOR THE ROUTE THAT THEY'RE ON AND THE PALM OF THEIR HAND IN REAL TIME WITHOUT HAVING TO GO TO DIFFERENT PAGES ON OUR WEBSITE.
UM, ONE OTHER FURTHER PIECE, UH, THAT WE INTEGRATED WAS STARTING TO PUT IN AN EVENTS CALENDAR.
UM, THIS WAS DESIGNED TO KEEP ALL OF OUR EVENTS A LOT MORE LOCALIZED AND TO ALSO GIVE THE USER, UH, A KIND OF LARGER SCALE VIEW OF WHAT'S COMING UP WITH VIA.
UM, THIS WILL BE GREAT FOR ANY OTHER EVENTS THAT WE'RE TRYING TO PUT INTO PLACE.
UM, INCLUDING THINGS, YOU KNOW, LIKE PARK AND RIDES AND, UH, YOU KNOW, ALL OF THESE UPCOMING BOARD MEETINGS AND WHATNOT.
UM, SOME OTHER PIECES THAT I'VE INTEGRATED INTO HERE IS REALLY JUST TRYING TO MAKE SURE THIS SITE IS, UH, FULLY A DA COMPLIANT AND ACCESSIBLE.
UM, SO WE HAVE CHECKERS ON THE BACKEND AS WELL TO MAKE SURE THAT EACH OF THE PAGES, UH, READS CLEANLY FOR, UH, VISUALLY IMPAIRED AND ANYBODY ELSE WHO NEEDS TO VIEW IT IN THAT RESPECT.
UM, THE FOURTH PIECE, OUR FIFTH PIECE I GUESS WOULD BE WE'RE REALLY FOCUSED ON MAKING SURE THIS SITE IS EASY TO NAVIGATE ON MOBILE DEVICES, WHICH IS HOW 90% OF PEOPLE ARE REALLY USING THEIR PHONES NOWADAYS.
UM, I BELIEVE ULTIMATELY THIS SHOULD REALLY INCREASE THE RIDER EXPERIENCE, UM, ALLOWING THEM TO GET TO WHERE THEY NEED TO GO, SEE WHERE ALL OF OUR ROUTES ARE, UM, AS WELL AS BE ABLE TO GET A GLIMPSE ON VIA AS A WHOLE WITH MUCH EASIER NAVIGATION.
UM, FROM A MARKETING SIDE, WE ARE REALLY INCREASING THE SEO, WHICH IS THE SEARCH ENGINE OPTIMIZATION FOR THIS SITE.
SO VIA SHOULD NOW START TO POPULATE A LOT MORE ACROSS THE INTERNET AND WHAT WE'RE DOING SHOULD BE ABLE TO BE MUCH MORE EASILY VIEWED.
UM, AS FAR AS THAT, I THINK WE ARE GOOD.
DO YOU HAVE ANY QUESTIONS, TRUSTEE? FLOODS.
SO ON THE, UM, THE, THE TRIP PLANNER THERE, IF I TYPE IN A HOME ADDRESS, BUT I DON'T KNOW WHERE THE CLOSEST STOP IS TO ME, IS THAT GONNA DEFAULT TO THE CLOSEST STOP AND WILL IT, IS THERE SOME KIND OF, UM, GPS THAT'LL ALLOW ME TO WALK THERE, RIDE MY BIKE THERE, WHATEVER IT MAY BE? SO YES, WHEN YOU ENTER IN ADDRESS, LIKE YOUR HOME ADDRESS, IT'S GOING TO PLAN IT AS IF YOU WERE STARTING FROM THAT PLACE.
SO IT'LL GIVE YOU WALKING, GOT IT TO SAID, STOP.
AND THEN FROM THERE YOU CAN MOVE TO WHEREVER YOU'RE TRYING TO GO.
BUT IT'S NOT GONNA JUST LOCATE ALL OF THE NEAREST STOPS.
[00:45:01]
HAVE TO DO IT IN THAT RESPECT.I DON'T KNOW IF I'M MAKING SENSE ON THAT.
BUT IT WILL TELL YOU HOW TO WALK TO WHERE YOU NEED TO GO TO WHERE YOU NEED TO GO.
AND THEN THE OTHER QUESTION WAS, UM, I KNOW WE'VE BEEN DOING A LOT OF TARGETED OUTREACH ON PARK FOR PARK AND RIDE FOR BIG EVENTS.
UM, I THINK IT WOULD BE GREAT IF, I'M ASSUMING THAT'S ALL GONNA BE POPULATED ON THE CALENDAR.
IT'S ON THE CALENDAR AND IT'S ALSO ON ITS OWN PARK AND RIDE PAGE.
WHAT ALLOWS US TO AGGREGATE ALL OF THESE EVENTS AND CATEGORIZE 'EM SO THAT WE CAN ALSO POPULATE 'EM ON RESPECTIVE PAGES? I WAS GONNA SAY, IT WOULD JUST BE HELPFUL, I THINK IF A BANNER POPPED UP THAT SAID, OR YOU WANT TO GO TO PAUL MCCARTNEY CONCERT AND YOU CLICK ON IT AND SO THAT WAY THEY DON'T HAVE TO GO SEARCHING, YOU KNOW, MAYBE A WEEK OUT OR YOU KNOW WHAT, WHATEVER THE APPROPRIATE.
BUT IF SOMETHING, WHEN I GOT ON THE WEBSITE, POPPED UP AND JUST MADE LIFE EASIER MM-HMM
AND FRANKLY ENCOURAGED ME TO TAKE PARK AND RIDE.
SO YES, WE HAVE SPOTLIGHTS RIGHT UNDERNEATH THE, THE MAIN BANNER AND THIS IS WHERE WE REALLY POPULATE ALL OF THOSE PARK AND RIDES, UH, ALONG WITH OUR OTHER NEWS THAT'S KIND OF COMING UP.
AND THESE WILL BE FEATURED POSTS.
SO ANYTHING THAT WE REALLY MAJORLY WANT TO PRESENT, THOSE WILL SHOW UP HERE ON THE HOMEPAGE.
NICE JOB TRUSTEE COOPER TO FOLLOW UP, UM, WITH THE TRUSTEE, IS THERE ANY WAY I CAN PAY FROM MY PARKING RIDE ON THERE OR PAY FOR MY RIDE? YOU KNOW, LIKE IF IT WAS AN UBER, IT, IT WOULD, IT WOULD, YOU KNOW, SHOW YOU WHERE TO GO, TAKE THE FASTEST ROUTE AND THEN PAY.
UM, AND THEN, YOU KNOW, I, I DON'T KNOW HOW THAT WORKS, BUT WHAT ABOUT PAYING? YOU CANNOT PAY DIRECTLY THROUGH THE WEBSITE, BUT YOU CAN PAY THROUGH THE APP.
WELL CONNECT BUTTON TO DIRECTLY TO DOWNLOAD AND PAY THERE FROM THE TRIP PLANNER.
UM, I'M JUST THINKING IF YOU COULD DO THAT AND GET IT ALL DONE INSTEAD OF HAVING TO GO SEARCH IN OTHER PLACES TO GO PAY TO DO IT, IT WOULD, I MEAN THIS FOR A GUY LIKE ME MM-HMM
I JUST LIKE TO HAVE EVERYTHING RIGHT THERE
THERE ARE, THERE ARE A COUPLE OF TRANSIT AGENCIES THAT HA ARE DOING THAT.
WE'RE FOLLOWING THAT PROGRESS ON, ON THAT BECAUSE WHAT, WHAT IT DOES ON THE WEBSITE, IT, IT WILL DISPLAY, YOU CAN DO YOUR TRANSACTION ON THE WEBSITE AND THEN IT'LL DISPLAY A QR CODE AND THEN YOU CAN USE THAT ON YOUR YEAH, THAT'S WHAT I, THAT'S WHAT I WAS THINKING.
BUT, BUT WE'RE, WE'RE GONNA EXPLORE THAT, EXPLORE THAT FURTHER.
I JUST THINK MY, MY POINT IS THE MORE YOU CAN DO ON ONE SPOT, THE, AND THE EASIER IT IS TO PAY.
YOU KNOW, IF YOU'RE SELLING, YOU KNOW, PARK AND RIDE, OKAY, I WANT, YEAH, I'M READY TO SIGN UP.
WHERE DID I DO THAT? UH MM-HMM
THAT WAS JUST A STUPID COMMENT FROM ME.
BUT NOTHING IS, NOTHING IS TRUSTEE.
UH, WHAT ABOUT VIA TRANS? IS THAT INTEGRATED INTO HERE? VIA TRANS IS, UH, WE HAVE THEIR PAGE.
IF YOU WANT TO GO VISIT IT SHOULD BE UNDER, BUT FROM THE TRIP PLANNER AS WELL.
I THINK WE TAKE 'EM THROUGH VIA TRANS ONLINE YES.
PORTAL THROUGH THIS WEBSITE AND THEN IT'LL GET 'EM TO THAT TRIP PLANNER YOU'RE TALKING ABOUT.
IS THAT EASILY COMMUNICATED ON THE TRIP PLANNER FOR NEW, UH, WELL I GUESS IT WOULDN'T BE A NEW WRITER BECAUSE YOU WOULD'VE TO GET DOCTOR'S APPROVAL ANYWAYS MM-HMM
SO THEY'RE ALREADY A PART OF THAT OTHERWISE LOGIN PROCESS UNDER YOUR REGISTRATION.
BUT YES, LANDING DIRECTLY ON THE VIA TRANS PAGE, YOU CAN SEE THAT I MADE SURE TO PUT ALL OF THE THINGS THAT PEOPLE WOULD NEED IMMEDIATELY WHEN THEY LAND AS FAR AS WHAT THE USER SHOULD BE TRYING TO DO, UH, AS FAR AS INFORMATION DIRECTLY THERE.
SO WHEN YOU FIRST LAND HERE, YOU CAN IMMEDIATELY GET INTO YOUR PORTAL OR YOU CAN CALL THE EXACT NUMBER THAT YOU NEED TO, UM, FURTHER JUST MAKING IT VERY EASY TO KIND OF UNDERSTAND, UH, HOW TO WRITE, HOW TO PAY.
OH, THE CONVERSE LETTER, THANK YOU.
THAT WE SENT OVER TO EVERY VIA TRANS CUSTOMER.
SOME OF THE THINGS THAT I KNOW THAT, UM, ARE NEW TO THIS, UH, FROM WHAT WE HAVE TODAY IS FIRST AND FOREMOST TO TRACK YOUR BUS.
UH, THAT'S A BIG FEATURE OF THIS NEW SYSTEM.
UH, WE DON'T HAVE THAT ON OUR WEBSITE TODAY MM-HMM
UH, BUT REALTIME INFORMATION OF WHERE YOUR BUS IS, EITHER BY ROUTED BY LOCATION, OR BY WHERE YOU ARE IN THE STOP OR STATION, BECAUSE THAT IS THE NUMBER ONE REASON FOLKS ARE CALLING OUR CALL CENTERS.
UH, SO WE, WE THOUGHT, WELL, IF WE CAN GET THIS INFORMATION IN THEIR HANDS MUCH EASIER, THEN THEY MAY NOT HAVE TO CALL OUR CALL CENTERS TO FIND THIS SAME INFORMATION THAT IS DISPLAYED AT OUR CALL CENTERS.
SO NOW WE HAVE REAL TIME INFORMATION THAT WE'LL GIVE THEM THAT.
LIKE, IT WOULD, WILL YOU BE CLICKING ON ONE OF THOSE WHERE YOU SEE ALL THE ONE HUNDREDS? THOSE ARE A LIVE FEED OF WHERE THE BUS LOCATIONS ARE.
[00:50:01]
SPECIFICALLY, AND THIS IS ALSO LIKE WE SAID, MOBILE, UM, MEANT TO BE USED ON YOUR PHONE AS WELL.UM, SO IF THEY'RE SHARING, UH, THEIR LOCATION, UH, TO, UH, TRUSTEE FLORES'S POINT EARLIER, UM, THEN WE ARE GETTING THAT POINT OF ORIGIN OF THE RIDER AND THEY'RE ABLE TO SEE IN REAL TIME THE PROXIMITY.
UH, WHEN THEY DO THE TRIP PLAN, THEY CAN ALSO SEE HOW MANY STOPS AWAY, HOW WHAT'S SO SET ASKED DIFFERENTLY.
IF I GO IN AND PUT SOMETHING IN HERE AND I'M LOOKING, UM, TO SEE WHEN THE NEXT BUS IS PASSING MM-HMM
IN FRONT OF, UM, MONTICELLO PARK.
AND WHAT IF I CLICK ON HERE, HOW DYNAMIC IS IT? HOW, HOW QUICKLY DOES IT UPDATE, UM, THAT LOCATION OF THE BUS? SEVEN 10 SECONDS.
SEVEN 10 SECONDS EVERY EIGHT 17 SECONDS.
SEVEN, SEVEN TO EIGHT SECONDS.
CAN YOU ZOOM IN A LITTLE BIT MORE? YEAH.
AND THEN IT'LL START SHOWING REAL TIME
BUT LOOK, THERE'S MARY LOUISE, RIGHT? YEAH.
THE HUNDREDS ARE RIGHT ACROSS THE STREET.
IT MIGHT BE STOPPED ACROSS THE STREET RIGHT NOW, BUT THAT LITTLE HUNDRED DOT SHOULD BE MOVING IN REAL TIME.
YEAH, I DON'T SEE IT MOVING BECAUSE I'M SURE IT'S AT A STOPPED.
I DID NOT JUST PULL THAT OUTTA SOMEWHERE.
I THINK THAT WAS MORE LIKE 20 SECONDS IS COUNTING OVER HERE.
UM, I DON'T SEE IT MOVING ANYMORE.
SO RIGHT BEFORE THE, THAT'S, THAT'S WHERE YEP.
AND AS YOU GET THAT, IS THAT REAL BUSY PART THAT WE HEARD EARLIER JUST MOVED.
WE WALKED ALL THOSE LAST MONDAY.
SO, UM, THE LIGHTS OF MAINTENANCE ON THE ONE BEFORE THE, SO THANK YOU.
THE OTHER PIECE IS, IF WE GO BACK TO THE VIEW OF THE ROUTES BY SCHEDULE, AND THIS CURRENTLY IS THE NUMBER ONE WAY, FRANKLY, OR THE MOST UTILIZED PAGE AND DOWNLOAD ON OUR WEBSITE TODAY.
SO OUR CUSTOMERS ARE GOING, THEY CLICK ON ROUTE TWO BLANCO, THEY VIEW THE ROUTE CURRENTLY TODAY IS WE GIVE THEM A PDF PRINTOUT OF THAT ROUTE AND THEY EITHER WILL ZOOM IN, PINCH IT, AND ZOOM IN, OR THEY'LL PRINT IT OUT AND THEY'LL WALK ONTO THE BUS WITH IT.
THIS NOW IS A MUCH MORE FRIENDLY, YOU KNOW, WAY TO DEMONSTRATE AND, AND, AND, UH, AND HAVE AN INTERACTIVE MOMENT, UM, AS THEY'RE LOOKING AT, AT THE SYSTEM.
SO THEY, THEY'VE ALREADY, YOU KNOW, HAVE HAVE AN IDEA OF WHERE THEY'RE AT.
THEY KNOW THEY WANT TO TAKE THE TWO, SO THEY'RE GONNA COME IN AND, AND REALLY CLICK INTO IT.
AND THEN TO, TO YOUR POINT EARLIER, MADAM CHAIR, THIS IS WHERE WE CAN GIVE THEM REAL TIME DETOUR INFORMATION AS WELL WHEN THEY ARE CLICKING ON HERE TO UNDERSTAND, YOU KNOW, WHY THE, THE BUSES AREN'T MOVING ON TIME.
WE CAN GIVE THEM AN IDEA OF WHAT THAT IS.
UM, HAVE WE CONSIDERED PUTTING THE HOURS ON THE BUS ROUTES OR ALL THE THEY CAN DOWNLOAD THE SCHEDULE STILL.
JUST LIKE THEY COULD PREVIOUSLY, WHICH WAS, UH, BASICALLY THE POCKET SCHEDULE AS A PDF.
WHICH IS WHAT WAS NATIVE TO THE EXISTING OR LEGACY SITE.
UM, THIS JUST SPEAKS TO THE DYNAMICS AND TREATS THIS LIKE ITS OWN HOMEPAGE FOR THAT ROUTE, IF YOU WILL.
SO MORE RESPONSIVE, WE CAN PUT MORE WRITER SPECIFIC CONTENT HERE.
AND THEN TO AN EARLIER POINT, IT DOES GIVE US AUTHORITY SO THAT, UM, ON CONTENTS ONLINE, SO WHEN SOMEONE DOES GOOGLE SEARCH OR DOES AN AI GEN AI SEARCH, WE'RE GONNA HAVE THE RIGHT INFORMATION OUT THERE.
AND THEY'RE NOT GONNA BE AGGREGATING IT FROM SAY, A NEWSPAPER ARTICLE OR A BLOG OR REDDIT.
SO WE WANT TO BE A HIGHER AUTHORITY ONLINE, UM, SO THAT WRITERS ARE GETTING THE RIGHT INFORMATION AND WHEN THEY SEARCH, WHEREAS MY BUS ROUTE TWO FOR EXAMPLE, IN GOOGLE, THAT IT MIGHT BRING THEM TO THIS LANDING PAGE.
IT'LL ALSO HELP US WITH OUR MARKETING EFFORTS WHEN WE DO INDIVIDUAL, UM, ROUTE CHANGES.
WE CAN SEND THOSE WRITERS TO THESE INDIVIDUAL PAGES FROM OUR ADVERTISING EFFORTS SO THAT WE CAN BE VERY SPECIFIC ABOUT WHAT'S CHANGING.
AND ONE MORE PIECE, THE ROOT CHANGES ALSO ARE POPULATED ON HERE.
SO YOU CAN SEE THE HISTORY OF ALL THE CHANGES THAT HAPPENED ALONG THIS ROUTE.
AND IF THERE ARE UPCOMING CHANGES, THOSE WILL ALSO POPULATE HERE.
SO IF YOU ARE LOOKING JUST FOR A SPECIFIC ROUTE, YOU WILL ALSO BE ABLE TO SEE EXACTLY WHAT'S COMING UP AND WHAT'S CHANGED.
[00:55:01]
I LIKE THE POPULAR ATTRACTIONS RIGHT THERE ON THE RIGHT.GO GO TO, UH, GO TO THE NUMBER FIVE.
AND SHOW MCCULLOUGH AT HILDEBRAND.
AND, AND, UH, IT SHOULD HAVE, UH, I DON'T KNOW IF THAT, DO WE HAVE THE, IT'LL BE ALL THE ALERTS.
YEAH, THERE'S DETOUR ON ROUTE FIVE, NORTH DETOUR ON ROUTE AND IT SHOWS, UH, IT SHOWS WHERE IT'S GOING AND THEN WHICH STOPS HAVE BEEN CLOSED.
MARY, HOW ARE WE GONNA MARKET THIS? WELL, WE'RE ACTUALLY GONNA COMBINE THIS INNOVATION AS WELL WITH OUR, UH, GOVIA APP.
'CAUSE WE ALSO HAVE A RELEASE TOMORROW, I BELIEVE FOR THE VEHICLES THAT YOU JUST, I DON'T KNOW IF YOU SAW THEM COMING IN, BUT WE HAVE THEM OUTSIDE.
I DON'T KNOW IF THEY'RE STILL THERE, BUT WE'RE GONNA ANNOUNCE THAT TOMORROW, NEXT WEEK IS ELECTIONS AS WELL AS WHATEVER OUTCOMES WITH CONVERSE.
SO WE'RE GONNA LET NEXT WEEK REST, SO THE WEEK OF NOVEMBER 9TH AS WELL.
WE'LL COMBINE THIS ALONG WITH OUR, UM, GO VIA APP AND ANNOUNCE THAT OUT TOGETHER FOR INNOVATIONS FOR VIA MARY.
WHEN YOU SAY ELECTION, IT'S, IT'S, IT'S REMINDING THE COMMUNITY THAT WE DO FREE RIDES ON ELECTION DAY.
SO WE'RE JUST SPACING IT OUT SO WE HAVE OPPORTUNITIES FOR THOSE HITS.
BUT I WANNA SAY THANK YOU TO THE TEAM 'CAUSE THEY DID A FANTASTIC JOB.
UM, AND IT WAS TRULY ALSO ALL OF VIA, WE SENT OUT VARIOUS SECTIONS AND LANDING PAGES TO DIFFERENT DEPARTMENTS FOR THEIR REVIEW SO THAT WE HAD THE MOST ACCURATE INFORMATION ON THERE AND EVERYBODY DID A FANTASTIC JOB.
SO IT WAS WELL THOUGHT OUT, WELL PLANNED OUT.
SO I WANNA THANK THE TEAM 'CAUSE I THINK IT WAS LESLIE WHO REMINDED ME THIS IS EXCITING.
AND I SAID, YOU KNOW WHAT IT IS.
I MEAN, WE JUST MOVE SO FAST SOMETIMES YOU FORGET.
THAT CONCLUDES THE PRESIDENT REPORT.
UH, TRUSTEES, WE HAVE COME TO OUR AGENDA.
AND SO I APPRECIATE YOUR TIME TODAY.
IT'S 6 22 AND WE'RE GONNA ADJOURN.