[00:00:01]
[ATD 1. Call to Order]
EVERYONE.I AM BOARD CHAIR LAURA CABILLA.
IT IS NOW 5:06 PM AND I'D LIKE TO CALL TO ORDER THE JUNE 26TH, A TD BOARD MEETING.
WE'RE GONNA BEGIN WITH ROLL CALL VICE CHAIR GOMEZ.
PRESENT ASSISTANT SECRETARY COOPER.
PRESENT TRUSTEE TO WILL AND TRUSTEE DELEON PRESENT.
[ATD 2. Moment of Reflection, Pledge of Allegiance, Announcements]
MOMENT OF REFLECTION.PLEDGE OF ALLEGIANCE AND ANNOUNCEMENTS.
A PLEDGE, ALLEGIANCE TO FLAG THE UNITED STATES OF AMERICA AND TO THE REPUBLIC FOR WHICH IT STANDS.
ONE NATION UNDER GOD, INDIVISIBLE, LIBERTY AND JUSTICE FOR ALL.
HONOR THAT TEXAS FLAG, HONOR FLAG.
MRTA, DO YOU HAVE ANY ANNOUNCEMENTS FOR THE A TD MEETING? I DO NOT.
THANK YOU CITIZENS TO BE HEARD, YOUR HONOR.
[ATD 4. Consent Agenda]
CONSENT AGENDA.TRUSTEES, MAY I HAVE A MOTION? SO MOVED.
ANY OPPOSED? CONSENT AGENDA IS APPROVED.
DO WE HAVE A LEGAL BRIEFING, MS. ALDER? NO, MA'AM, WE DO NOT.
MAY I HAVE A MOTION AND A SECOND TO ADJOURN THE MEETING? SECOND, MOVED SECOND.
THE A TD MEETING IS ADJOURNED.
[ 1. Call to Order]
IT IS NOW 5:08 PM AND I'M GONNA GO AHEAD AND CALL TO ORDER THE JUNE 26TH VIA BOARD MEETING.WE JUST, UH, DID ITEM NUMBER TWO IN OUR A TD MORNING, UH, MEETING CITIZENS TO BE HEARD, KNOWS, CITIZENS TO BE HEARD TODAY.
I THINK THAT MAY BE THE FIRST.
[4. President/CEO Report]
MR. ANY, UH, PRESIDENT CEO REPORT? WE HAVE A BRIEF, UH, PRESIDENT, CEO REPORT, MADAM CHAIR, THAT WE'D LIKE TO GO AHEAD AND PRESENT.SO, UM, TODAY'S REPORT COULD BE CHARACTERIZED ABOUT THE MOMENTUM AND, AND WHICH WE'RE TURNING STRATEGY INTO SERVICE AND DELIVERING EXCELLENCE AND RESULTS THAT KEEP MOVING OUR COMMUNITY FORWARD.
THE COMMITMENT TO EXCELLENCE, I THINK WE'LL GO TO THE NEXT SLIDE HERE.
THE COMMITMENT TO EXCELLENCE FROM OUR ENTIRE VIA TEAM IS WHY VIA CONTINUES TO EARN INDUSTRY LEADING RECOGNITION FOR CUSTOMER SATISFACTION.
EARLIER THIS WEEK, I ATTENDED A TRANS DASH INDUSTRY EVENT WHERE, AGAIN, VIA WAS HONORED AND WE DEFENDED HAVING THE HIGHEST CUSTOMER SERVICE SATISFACTION LEVEL FOR THE INDUSTRY AND THE HIGHEST NET PROMOTER SCORE OF THE INDUSTRY AS WELL.
SO, CONGRATULATIONS TO EVERYONE IN THIS ROOM THAT DOES AN OUTSTANDING JOB.
AS MATTER OF FACT, THE HIGHEST NET PROMOTER SCORE WAS BASED ON OUR LATEST SCORES, AND IT ACTUALLY WENT UP TO A 71.
WE HAVEN'T BEEN THAT HIGH EVER IN THAT TYPE OF, OF NET PROMOTER SCORE.
SO INCREDIBLE WORK AGAIN BY EVERYBODY IN THIS ROOM.
NEXT WE'RE GOING TO, WE'RE GONNA TALK A LITTLE BIT OF WHAT WE CALL INSIGHT AND ONSITE.
OUR COMMITMENT TO IMPROVING OUR ORGANIZATION ALSO EXTENDS TO THE NEXT GENERATION OF LEADERS.
THIS SPRING WITH LEADERSHIP OF A VICE PRESIDENT OF TECHNOLOGY AND INNOVATION, BRIAN DILLARD, WE PARTNERED WITH THE BETTER FUTURES INSTITUTE TO HOST A GROUP OF TALENTED INTERNS.
OVER 10 WEEKS, THEY COLLABORATED WITH OUR TEAMS TO DELIVER TANGIBLE IMPACT, INCLUDING INSIGHTFUL RIDERSHIP ANALYSIS, OPTIMIZATION TOOLS, AND A DEEPER UNDERSTANDING OF OUR SERVICE PATTERNS.
THEIR WORK IS AN EXAMPLE OF WHAT GREAT PUBLIC SERVICE AND PARTNERSHIPS CAN ACHIEVE.
AND I BELIEVE WE HAVE SOME OF THE INTERNS, UH, THAT ARE HERE IN THIS ROOM IF THEY COULD STAND UP.
THANK YOU FOR YOUR INSIGHT AND PARTNERSHIP.
A BIG SIX MONTHS, AND THERE'S A, THERE THE THEME HERE, THE FIRST HALF OF THE YEAR HAS BEEN FOCUSED ON EXECUTION AND WHAT WE CELEBRATED AT, WITH AN
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ATTENDANCE OF 400 PLUS PEOPLE AT THE LATEST STATE OF TRANSIT.I WANT TO TAKE A MOMENT TO RECAP THE SIGNIFICANT MEASURABLE PROGRESS ACROSS THIS AGENCY.
TOGETHER, WE'RE MAKING BIG STRATEGIC INVESTMENTS TO FUNDAMENTALLY TRANSFORM MOBILITY.
THESE INVESTMENTS ARE DELIVERING BIG IMPROVEMENTS.
BIG IMPROVEMENTS ARE GONNA DELIVER BIG IMPACTS AS WE CAN.
AS WE BEGIN CONSTRUCTION ON THE VIA RAPID GREEN LINE, A CLEAR PATH FORWARD HAS BEEN IDENTIFIED ON THE SILVER LINE, A BETTER BEST SYSTEM THAT HAS ALREADY BEEN IMPLEMENTED BY 23%, AND A VIA LINK SERVICE THAT CONTINUES TO GROW RIDERSHIP.
THESE ARE ALL TANGIBLE ENHANCEMENTS THAT PRODUCE THE MOST RESULT, BIG IMPACTS FOR THE PEOPLE WE SERVE.
WHEN WE REDUCE TRAVEL TIME, WE GIVE PEOPLE MORE TIME FOR WHAT MATTERS MOST.
TOGETHER, WE ARE DRIVING FORCE OF OUR REGION'S GROWTH AND SUCCESS.
NEXT, WE'RE GONNA WELCOME A NEW MEMBER OF THE VIA TEAM, HELPING US CONTINUE ON THIS MOMENTUM IS, IS WELCOMING.
I'M PLEASED TO INTRODUCE AND WELCOME MARY WIRTH.
AS OUR NEW VICE PRESIDENT OF MARKETING COMMUNICATIONS, MARY BRINGS OVER TWO DECADES OF E EXPERTISE DRIVING IMPACT THROUGH ROBUST CAMPAIGNS AND EFFECTIVE MEDIA STRATEGIES.
HER EXPERTISE WILL, WILL BE INVALUABLE AS WE CONTINUE TO SHARE VIA STORY.
UH, DO I SEE MARY? MARY? YES, MARY, PLEASE STAND UP AND WELCOME.
NEXT, I'D LIKE TO RECOGNIZE TWO EMPLOYEES WHO EMBODIED THE DEDICATION AND EXCELLENCE THAT DRIVE OUR ORGANIZATION FORWARD.
PLEASE JOIN ME IN CONGRATULATING OUR JUNE, 2025 STAR AWARD HONOREES LAUREN CORONADO AND MONICA MOTEN.
UH, ACTUALLY, UH, BOTH Y'ALL STAY STANDING, BUT WE'LL TALK.
RIGHT, LAUREN? A SPECIAL PROJECT ADMINISTRATOR SUPPORTING OUR SENIOR VICE PRESIDENT OF CUSTOMER CARE AND PUBLIC ENGAGEMENT HAS BEEN PIVOTAL IN ADVANCING KEEP SAN ANTONIO MOVING PLAN.
SHE'S TAKEN THE INITIATIVE TO STEER CRITICAL ASPECTS OF OUR PROJECTS AND COORDINATE ACROSS MULTIPLE DEPARTMENTS AND EXTERNAL AGENCIES, GIVING LEADERSHIP DEEP INSIGHTS INTO THE PORTFOLIO OF PROJECTS UNDERWAY UNDER THE KEEP SAN ANTONIO MOVING PLAN.
CONGRATULATIONS, LAUREN MONICA, OUR MANAGER OF FLEET FACILITIES ADMIN IS A IDEAL TEAM PLAYER.
DURING THE, DURING THE RECENT BUDGET PROCESS, MONICA DEMONSTRATED EXCEPTIONAL FORECASTING ABILITY AND STRATEGIC INSIGHT.
SHE INTRODUCED POWER BI TO MORE OF THE AGENCY, DEVELOPING BETTER WAYS TO DRIVE EXECUTIVE LEVEL DECISION MAKING, AND HAS BEEN INSTRUMENTAL IN THE IMPLEMENTATION OF THE NEW EFFICIENT SYSTEMS. SO, CONGRATULATING LAUREN AND MONICA FOR YOUR OUTSTANDING PERFORMANCE.
AND NOW WE'D LIKE TO GATHER THE BOARD WITH YOU TO TAKE A QUICK PHOTO AND APPRECIATE EVERYTHING THAT YOU DO FOR OUR AGENCY.
[00:10:32]
WE WILL GO AHEAD AND ANNOUNCE THAT.SEE THIS BECAUSE YEAH, NOW WHAT WE'RE TRYING TO DO, OH, MOMENT OF THE REPORTS.
UH, MADAM CHAIR, THIS CONCLUDES THE PRESIDENT'S REPORT.
MAY I TAKE A POINT OF PRIVILEGE? UM, I JUST WANTED TO TELL Y'ALL WHO, IF ANYONE WASN'T THERE AT THE STATE OF TRANSIT, WE WERE SO WELL SERVED BY OUR CHAIR AND OUR PRESIDENT, CEO AND EVERYONE ON THE STAFF WHO MADE THAT POSSIBLE, IT WAS UNBELIEVABLY UNBELIEVABLE LOOKING.
WE HAD TWO BUSES, TWO VIA TRANS IN THERE.
THE STAGE, IT WAS AT BROOKS, UM, NOT BROOKS, PORT SAN ANTONIO.
I'M PORT SAN ANTONIO, UM, AT, UH, UH, BOEING.
SEE IT STARTED WITH A BI KNEW A B
BUT ANYWAY, UM, THE JUDD STARTED OFF AND HE GAVE A GREAT SPEECH.
AND THEN OUR, WE HAD OUR CHAIR AND JOHN GARY, AND THEY JUST DID AN EXCELLENT JOB.
AND YOU REPRESENTED US SO WELL.
AND IT WAS, I MEAN, I THINK THERE WAS ABOUT 400 PEOPLE AT THAT EVENT.
BUT Y'ALL JUST DID SUCH A GOOD JOB AND, AND THANK YOU.
AND THIS TO LET EVERYONE KNOW HOW, WHAT A GREAT JOB THEY DID.
YEAH, I, I WANNA ECHO THAT BECAUSE I, I KNOW IT WAS ALL IN FROM OUR VIA STAFF TO PARTICIPATE AND PUT THAT WHOLE SHOW TOGETHER.
I KNOW IT WAS OUR AGENCIES THAT HELPED SUPPORTED THAT AS WELL.
UM, AND WE RECEIVED A LOT OF GREAT COMMENTS FROM THE COMMUNITY AND STAKEHOLDERS, MOST IMPORTANTLY FOR WHY WE'RE GOING BIG, RIGHT? UH, AND YOU JUST SAW IT RIGHT NOW, OUR NPS SCORES THE HIGHEST THAT WE'VE EVER SEEN.
THE HIGHEST IN INDUSTRY, THE HIGHEST IN THE COUNTRY.
THAT IS OUR OPERATORS, THAT IS OUR MAINTENANCE FACILITY.
THAT IS OUR COMMUNITY PARTNERS THAT ARE HERE TODAY FROM THE CITY OF SAN ANTONIO, THE COUNTY OTHER PARTNERS THAT ARE SUPPORTING US, MPO, ACOG, UM, YOU GUYS IN, IN, UH, IN THE AUDIENCE.
SO, ONE BIG ROUND OF PAUSE BECAUSE I THINK IT'S AN ALL IN EFFORT.
AND THEN CONGRATULATIONS TO OUR, UH, STARS OF THE MONTH, UH, AND OUR NEW EMPLOYEE IN MARKETING COMMUNICATIONS.
I'M SURE YOU'LL HEAR A LOT, UH, FROM US HERE, RIGHT TERRY, MOVING FORWARD.
SO CONGRATULATIONS 'CAUSE I KNOW YOU'RE GONNA BE HITTING THE GROUND RUNNING.
UH, AND SO WITH THAT, LET'S GO AHEAD AND
[7. Proposed Fixed Route Service Changes August 2025]
MOVE FORWARD TO AGENDA ITEM NUMBER SEVEN.WE'RE GONNA MOVE, MOVE THAT UP ON OUR AGENDA.
THAT IS, UH, THE APPROVAL AND RESOLUTION AUTHORIZING THE PRESIDENT AND CEO OR DESIGN NEED TO IMPLEMENT THE AUGUST, 2025 SERVICE CHANGES.
MR. SEN, WE HAVE ALREADY RECEIVED A BRIEFING.
WE HAVE, UH, LAST WEEK AT THE WORK SESSION.
SO TRUSTEES, IF YOU ARE OKAY WITH US MOVING FORWARD WITHOUT A BRIEFING, WE'D LIKE TO TAKE THE VOTE AND MOVE FORWARD IF I CAN ENTERTAIN A MOTION.
AND JUST TO, TO SPEAK REAL QUICKLY, JUST WANT TO ACKNOWLEDGE STAFF.
I KNOW THERE'S BEEN A CONCERTED EFFORT AND INTENTIONAL EFFORT ON JOHN GARY'S PART AND STAFF'S PART TO ENGAGE, UH, MEMBERS THAT WILL BE DIRECTLY IMPACTED BY THESE SERVICE CHANGES.
SO JUST WANNA GIVE A SHOUT OUT.
I KNOW THAT THEY HAVE BEEN FEELING THE DIFFERENCE IN THE ENGAGEMENT AND I THINK JULY 2ND THERE'S A FEEDBACK SESSION.
SO I JUST REALLY WANT TO ACKNOWLEDGE AND APPRECIATE THE LOOP THAT'S BEEN CREATED TO MAKE SURE THAT THESE CHANGES, UH, AGAIN, ARE THE BEST FOR STAFF, BUT ALSO THE BEST FOR THE COMMUNITY.
[5. Consent Agenda]
CONSENT.AGENDA NUMBER FIVE, THIS IS AN ACTION ITEM.
MAY I HAVE A MOTION AND SECOND TO APPROVE THE CONSENT AGENDA AS PRESENTED.
THE CONSENT AGENDA IS APPROVED.
UH, WE'RE GOING TO MOVE FORWARD.
[9. *President and CEO Performance Evaluation]
[00:15:01]
THINK WE'RE GONNA GO INTO EXECUTIVE SESSION AT THIS TIME.THE TIME IS NOW 5 21 AND THE VIA METROPOLITAN TRANSIT BOARD OF TRUSTEES WILL OFFICIALLY GO INTO A CLOSED EXECUTIVE SESSION AS PERMITTED UNDER THE TEXAS OPENING ACT.
THE ITEMS WE'LL BE DISCUSSING DURING THIS EXECUTIVE SESSION IS AS FOLLOWS, ITEM AGENDA.
AGENDA ITEM NUMBER NINE, ENTITLED PRESIDENT AND CEO PERFORMANCE EVALUATION, WHICH IS ALLOWED AS AN EXECUTIVE SESSION ITEM PURSUANT TO THE TEXAS GOVERNMENT CODE SECTION 5 51 0.071 AND ENTITLED, CONSULTATION WITH ATTORNEY AND SECTION 5 51 0.074 ENTITLED PERSONNEL.
AND ITEM NUMBER 10, ENTITLED LEGAL BRIEFING, WHICH IS ALLOWED AS AN EXECUTIVE SESSION ITEM PURSUANT TO THE TEXAS GOVERNMENT CODE SECTION 5 51 0.07.
ONE ENTITLED CONSULTATION WITH ATTORNEY, ALL PERSONS WHO ARE AUTHORIZED TO ATTEND THE EXECUTIVE SESSION, PLEASE PROCEED TO THE SMALL CONFERENCE ROOM.
MEMBERS OF THE PUBLIC MAY NOT ATTEND OR MONITOR THIS PORTION OF, OF THE MEETING IN ANY MANNER.
IT IS NOW SIX 16, UH, PM AND WE'RE OFFICIALLY COMING OUT OF A CLOSE EXECUTIVE SESSION REGARDING AGENDA ITEM NUMBER NINE AND 10, NO DELIBERATIONS OF PUBLIC POLICY OR VOTE TAKING OCCURRED DURING THE EXECUTIVE SESSION.
[6. Green Line Construction Communication and Outreach]
GONNA GO AHEAD AND MOVE ON TO AGENDA ITEM NUMBER SIX, THE GREEN LINE CONSTRUCTION AND COMMUNICATION OUTREACH, UH, PRESENTATION, MR. MARKS AND MANGER.IF, IF I MAY, UH, MADAM CHAIR AND, AND FOR STAFF, UH, TIMING WISE ON THIS, YOU KNOW, IF WE CAN GET JUST TO THE POINTS THAT THE BOARD NEEDED, SOME CLARIFICATION FROM THE WORK SESSION RELATED TO THE DEPTHS AND EXPERTISE THAT WE'RE GONNA BE LEANING UPON FOR MUCH OF OUR COMMUNICATIONS THAT WE'RE GOING OUT TO THE PUBLIC.
UH, SO WITH THAT, WE'RE JUST GONNA JUMP RIGHT IN.
UM, OBVIOUSLY I'M TOM MARKS VP OF GOVERNMENT AFFAIRS AND COMMUNITY RELATIONS.
SO WE'RE REALLY JUST GONNA ANSWER THE QUESTIONS THAT WERE BROUGHT UP.
UH, IT'S, WE THINK THERE'S ONLY THREE SLIDES THAT ARE THE SAME AS LAST WEEK, BUT THAT'S JUST TO HELP ANSWER SOME OF THOSE QUESTIONS OF, OF MAGNITUDE, UM, HOW WE'RE GONNA BE WORKING TOGETHER, AND THEN THE DIFFERENT WAYS THAT, UH, WE'LL BE DOING SIMULTANEOUS MESSAGING.
UM, MANGER KO, MAJOR CAPITAL PROGRAM OFFICER, AND I'M GOING TO WORK, UM, TAG TEAM WITH MARK, UH, TOM MARKS.
UM, THE PROJECT, UH, OVERVIEW IS THE SAME.
UH, THIS IS SHOWING GREEN LINE CONSTRUCTION TIMELINE.
WE HAVE JULY AT START OF CONSTRUCTION WITH UTILITIES, AND OUR TEAM IS GOING, UH, UP AND DOWN THE CORRIDOR WHERE THE UTILITY, UH, WORK IS GOING TO TAKE PLACE IN LATE JULY, UH, 25% DESIGN COMPLETION 26, JANUARY 27 IS ABOUT 50%.
THEN BUS DELIVERY AND EARLY, UM, SERVICE BEGINS.
THIS IS TIMELINE AS OF TODAY AS WE PROGRESS WITH THE PROJECT, IT MIGHT CHANGE SLIGHTLY, BUT THE OPENING DATE WILL NOT CHANGE.
AND THEN AGAIN, WE KEPT THIS SLIDE IN THERE BECAUSE WE WANTED TO LET YOU KNOW THAT NOT ONLY IS IS GOVERNMENT COMMUNITY RELATIONS RESPONSIBLE FOR THESE OBJECTIVES AND ALL THE APPROACHES, BUT THIS IS A SHARED, UH, YOU KNOW, UH, GOAL OR OBJECTIVE AND APPROACH BY THE CMAR TEAM AND THE INTERNAL PLANNING AND AND DEVELOPMENT TEAM FOR, FROM VM.
SO, UM, FOR, UH, EVERYONE TO GIVE, UH, BETTER UNDERSTANDING.
UH, HERE WE ARE PRESENTING OUR LARGE PROJECT ORGANIZATION.
START STARTING WITH, UH, BOARD OF TRUSTEES, ALL OF YOU THEN DEPUTY, UH, THEN PRESIDENT, CEO, UM, OUR SENIOR EXECUTIVES AND DEPUTY CEO.
THEY FORM KIND OF, UH, OVERSIGHT COMMITTEE.
AND THEN I SERVE AS A PROJECT DIRECTOR REPORTING TO ROD.
AND THEN WE HAVE SEVERAL INDIVIDUALS THAT WE HAVE PULLED IN FROM VARIOUS DEPARTMENTS WITHIN VIA TO FORM THE PROJECT TEAM.
AND THEN WE HAVE PROJECT MANAGEMENT CONSTRUCTION MANAGEMENT, WHICH IS H TWO A RT, THAT SERVE AS OUR, UH, STAFF AUGMENTATION AND MANAGEMENT TEAM THAT SUPPORT OUR VIA TEAM.
AND THEY BRING LOT OF KNOWLEDGE ON CONSTRUCTION PROGRAMMING, PUBLIC OUTREACH AND EVERYTHING.
SO THEY SERVE THAT OUR DELIVERY PARTNER IS FLAT AND HERZO, AND THEY HAVE THEIR INTERNAL COMMUNICATIONS AND EXPERTISE SINCE THEY HAVE DONE THESE PROJECTS ALL OVER THE
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UNITED STATES.AND THAT IS COMPLIMENTED BY VIAS TEAM MARKETING AND COMMUNICATIONS, UH, SUPPORTED BY TALK STRATEGY.
AND THEN TOM CAN SPEAK ON THE NEXT SLIDE.
WE ARE GOING TO FOCUS ONLY ON ENGAGEMENT PORTION, HOW THAT IS ORGANIZED FOR THE PURPOSE OF THIS PRESENTATION.
YEAH, SO YOU SAW THE MAGNITUDE OF THE ORG CHART, AND THAT'S THE OFFICIAL ORG CHART FILING WITH THE FEDERAL TRANSIT ADMINISTRATION.
AND SO THEN WE JUST WANTED TO PULL OUT THE, THE COMMS PORTION.
AND SO THIS IS WHERE YOU SEE WHAT I MENTIONED BEFORE.
YOU KNOW, I FALL INTO THAT, UH, PROJECT STAKEHOLDER AND COMMUNITY OUTREACH LEAD.
AND THEN I HAVE THE GOVERNMENT AFFAIRS AND COMMUNITY RELATIONS.
WE WENT AHEAD AND PUT THE FTES THAT ARE ON MY TEAM THAT ARE DEDICATED, UM, FULL-TIME TO, YOU KNOW, THE GOVERNMENT AFFAIRS, TO ANSWERING ALL THE ELECTEDS QUESTIONS WHEN IT COMES TO THE GREEN LINE.
AND THEN ALSO THE COMMUNITY RELATIONS.
THOSE ARE THE FOLKS IN THE PROJECT OFFICE THAT ARE GOING, YOU KNOW, UH, ACCEPTING FOLKS IN.
AND THEN DOING OUTBOUND OUTREACH.
WE'RE, UH, YOU KNOW, WE WE'RE SERVED BY THE K HARVEY BRAND PARTNERS WHO HAVE MULTIPLE MEMBERS ON THAT TEAM.
AND THEN TERRY'S TEAM HAS ONE DEDICATED WITH FIVE SUPPORTING AND THEN ALSO, UH, SERVED BY, BY TALK STRATEGY.
SO, UH, WE JUST WANTED TO MAKE SURE YOU UNDERSTOOD THE MAGNITUDE OF THE WORK THAT'S GONNA BE DONE IN, IN ITS TOTALITY.
AND THE NEXT SLIDE THEN EVEN TAKES THIS AND BREAKS IT DOWN EVEN MORE.
SO WHEN WE TALK ABOUT THE PLANNING, DEVELOPMENT AND CONSTRUCTION TEAM, THE CMAR TEAM, THE MARKETING, THIS HELPS YOU UNDERSTAND THEIR ROLE WITHIN THE PROJECT AND THE, THE RESPONSIBILITIES THAT THEY'RE GONNA BE DOING ON DAILY, WEEKLY, MONTHLY, ANNUAL BASIS IN ORDER TO GET US TO THAT, THAT EARLY 2028.
AND THEN THE NEXT SLIDE IS THE, THAT, THAT WHOLE GCR TEAM FROM EVERYBODY FROM, YOU KNOW, FROM MYSELF ALL THE WAY DOWN TO, TO KAY HARVEY.
SO THESE ARE ALL THE DIFFERENT, UH, WAYS THAT WE'RE ALL WORKING TOGETHER, SPECIFYING OUR ROLES AND RESPONSIBILITIES.
AND WE MEET WEEKLY TO EXCHANGE THE INFORMATION AND THAT INFORMATION GET DISTRIBUTED THROUGHOUT VIA, AND THEN WE PLAN COMMUNITY OUTREACH BASED ON THAT.
AND WITH THAT, THESE ARE, AGAIN, THESE ARE ALL THE TARGET AUDIENCES, BUT, UM, YOU KNOW, WE DON'T WANT ANYBODY TO BELIEVE.
THEN, YOU KNOW, SOME OF THE NEXT SLIDES ARE GONNA TALK ABOUT THAT.
AND WHEN WE MET WITH THE FTA THIS MORNING, WE EVEN FURTHER DISCUSSED, WE'RE DOING THREE DIFFERENT TYPES OF MESSAGING SIMULTANEOUSLY.
ONE IS MESSAGING TO THE ENTIRE CORRIDOR.
LIKE I SAID LAST WEEK, WE'RE GONNA BE DOOR KNOCKING AND, AND GOING BUSINESS TO BUSINESS EVERY SINGLE YEAR TO EVERY RESIDENTIAL WITHIN A HALF MILE OF THE CORRIDOR ON EACH SIDE, AND THEN EVERY BUSINESS AND, UH, AS WELL.
AND THEN WE'RE GONNA BE FOCUSED ON, YOU KNOW, THE NEXT, YOU KNOW, SIMULTANEOUS MESSAGING IS WHERE IS CONSTRUCTION HAPPENING RIGHT NOW? AND THEN WHERE IS CONSTRUCTION GONNA BE HAPPENING IN THE NEXT 90 DAYS? SO THESE ARE ALL THOSE TARGET AUDIENCES THAT ARE ALWAYS BEING CONSIDERED.
UM, AND SO IF WE JUMP TO THE NEXT SLIDE, THIS IS THAT, UH, THAT 90 DAY OUTLOOK AND THAT YEAR LONG, RIGHT? IT'S ALL IN PRE-CONSTRUCTION.
'CAUSE WE'RE GONNA HAVE A PHASING PLAN.
THE ENTIRE CORRIDOR WON'T BE UNDER CONSTRUCTION AT THE SAME TIME.
SO THESE ARE ALL THE, THE PURPOSE IS OF COURSE, IS TO KEEP EVERYBODY INFORMED.
YOU KNOW, THEY MAY NOT LIKE THE ANSWER, BUT THEY'RE NOT GONNA NOT GET AN ANSWER, RIGHT? THEY'RE ALWAYS GONNA GET AN ANSWER.
AND THESE ARE THE KEY TACTICS DURING THAT, THAT THE ENTIRE CORRIDOR IS GONNA GET.
AND THAT 90 DAY LOOK AHEAD WHERE WE KNOW WE'RE GONNA GO WITH CONSTRUCTION.
AND THEN THE NEXT SLIDE, UM, UH, MAY, JURY'S GONNA JUST TALK ABOUT SOME OF THE DURING CONSTRUCTION, BUT IF ANYBODY WANTS, YOU CAN PULL OUT YOUR PHONE AND, UH, GET THIS QR CODE AND IT TAKES YOU DIRECTLY TO THE, UM, THE CONSTRUCTION PAGE FOR THE, THE KEEP SAN ANTONIO MOVING, UH, THE, THE GREEN LINE PAGE.
AND THAT'S, UH, MAINTAINED BY THE CMAR TEAM.
SO, UH, DURING, UH, CONSTRUCTION, THERE MIGHT BE ISSUES THAT COME UP.
SO WE ARE LOOKING AT MITIGATION METHODS AND WHAT THOSE COULD BE FOR THE KNOWN PROBLEMS THAT ARE THROUGHOUT SAN ANTONIO FOR OTHER PROJECTS.
AND WE WILL HAVE STANDARD LANGUAGE TEMPLATES, UM, PREPARED.
AND IF NEW THING COMES UP, WE CAN HUDDLE BECAUSE WE ARE MEETING WEEKLY AND WE ARE IN CONSTANT TOUCH WITH EACH OTHER.
SO WE WILL, THE FOCUS WILL BE TRAFFIC MANAGEMENT BECAUSE THERE WILL BE TRAFFIC MANAGEMENT INFORMATION.
CITY OF SAN ANTONIO WILL BE APPROVING THAT.
SO WE WILL BE INFORMING BUSINESSES AND TENANTS THAT 90 DAY, 30 DAY LOOKOUT WHAT THEY SHOULD EXPECT.
AND WE WILL, UH, MAINTAIN ACCESS, UH, AFTER DISCUSSION WITH THEM.
AND SOME OF THE DISCUSSIONS ARE ALREADY HAPPENING AS WE ARE WORKING WITH PROPERTY OWNERS AND, UH, ACQUISITION.
SO THAT IS ONGOING PEDESTRIAN AND CYCLE SAFETY.
THERE ARE UDC HAS REQUIREMENTS.
SO WE ARE JUST MEETING AND WE ARE ENSURING THAT WE ARE MEETING ALL THE RULES, REGULATIONS, AND AS WELL AS OTHER NEEDS OUR COMMUNITY HAS.
[00:25:01]
AND TO EXTENT POSSIBLE, WE ARE, UH, DOING NOISE AND DUST CONTROL.SO THERE ARE THESE FOUR AREAS THAT WE ARE FOCUSED ON.
THERE ARE MANY OTHER AREAS THAT WE ARE FOCUSED ON, BUT THESE ARE MAJOR.
AND THEN AGAIN, LIKE I SAID, UH, YOU KNOW, WE'RE, WE'RE GONNA GO BACK OUT TO THE, THE CORRIDOR TO, TO WALK THE ENTIRE CORRIDOR STARTING IN ABOUT TWO WEEKS.
UM, WE'RE GONNA HAVE A TELE-TOWN HALL AT THE, UH, ON JULY 29TH.
UH, IN ORDER TO, YOU KNOW, BASICALLY THAT'S THE, HERE WE COME.
UM, BUT, UH, WE'RE GONNA UPDATE YOU AGAIN ON JULY 10TH FOR OUR QUARTERLY UPDATE.
UH, AT THAT TIME, YOU KNOW, RIGHT NOW THESE ARE EXAMPLES OF SOME KPIS, BUT, UH, AT THOSE QUARTERLY UPDATES, YOU ARE GONNA GET, UH, DIRECT KPIS, EVERY SINGLE QUARTERLY UPDATE OF EVERYWHERE WE'VE BEEN, AND THEN WHERE WE'RE GOING AND THE MESSAGING THAT WE'VE DONE, UM, IN, IN ADVANCE OF, OF ALL THE WORK.
TRUSTEES, THANK YOU VERY MUCH FOR THE PRESENTATION.
UM, ANY QUESTIONS? THANKS FOR BRINGING TOGETHER THE KPIS.
THAT'S GONNA BE VERY HELPFUL AS WE MOVE FORWARD.
AND THEN UNDERSTANDING THE ROLES AND RESPONSIBILITIES IS VERY HELPFUL.
WE HAVE A LOT OF HANDS, UM, SUPPORTING THIS EXTERNALLY.
AND THEN INTERNALLY, IT LOOKS LIKE WE HAVE A LOT OF, UH, TEAM MEMBERS.
AND FROM WHAT I'M GATHERING HERE, TOM AND MANGER, IS THAT WE HAVE SUFFICIENT SUPPORT TO EXECUTE AND ALIGNED MARKETING AND COMMUNICATION STRATEGY FROM ALL DIFFERENT ENTITIES THAT ARE PARTICIPATING IN THIS.
IN FACT, THE MOST OF THE LOCAL VENDORS NOW THAT THE CITY COUNCIL WENT TO FOUR YEAR TERMS, THEY'RE GLAD TO HAVE ACTIVITY, UH, FROM A CAMPAIGN NATURE, UH, IN BETWEEN THOSE FOUR YEARS.
SO, UH, WE'RE, WE'RE FULFILLING, UH, YOU KNOW, SOME, SOME LOCAL JOBS.
ALL RIGHT, WE'RE GONNA GO AHEAD AND MOVE ON TO, UM, NUMBER, WE DID NUMBER SEVEN THOUGH, DIDN'T WE? WE DID NUMBER SEVEN.
AND, UH, MADAM CHAIR, WE'RE GONNA MOVE NUMBER EIGHT TO NEXT MONTH.
UH, WHICH MEANS WE'VE DONE NINE AND 10 IN ALREADY.
UH, THIS IS YOUR FAVORITE AGENDA ITEM, BOARD MEMBERS AGENDA ITEM NUMBER 11, MAY I HAVE A MOTION TO SECOND TO ADJOURN THE MEETING? SECOND, WE HAVE A MOTION TO SECOND.
THANK YOU EVERYONE FOR BEING HERE TODAY IN THIS EVENING.